All University Information Services - Staff Learning & Development courses

In July's content community session, we look under the hood of email marketing. Whether you're sending newsletters to your staff or event invitations to an external audience, this session is for you, with a blend of the strategic and the operational.

Email continues to defy the prophecies of its impending demise, surviving Slack, instant messaging and even WeChat/Weixin (for the most part). As email turns 50, we'll explore whether iOS 15 will end the newsletter boom, where trustworthiness and personalisation fit in to your email strategy, and if you even need email when there are social media, messenger apps and collaboration tools?

• Liam Morgan will describe how he creates high-quality newsletters that are both effective and audience-centric
• Ashley Coidan will discuss how a strategic approach to the channel can have benefits for recipient and sender alike (and he'll be seeking volunteers to be involved in developing guiding principles for the University's email marketing)

The Staff Review and Development (SRD) process provides the opportunity for Line managers to engage in constructive discussion with their staff about current and future work and their learning and development. This interactive online course will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD

We will show you how to build a content inventory and do a content audit on your website or intranet.

You might be migrating to a new content management system (CMS), or just want to tidy up your site, an inventory and audit reveals gaps and opportunities. It’s the first step to understanding user behaviour and gathering evidence to help you make decisions about your content.

Join us for our monthly 30-minute coffee morning session! It's a safe space for mentors to clarify doubts, share best practices, and resources, and receive ongoing support to enhance their mentoring relationships. Grab your coffee or tea, connect with fellow mentors, and let's grow together.

Learn more about the barriers people face when they read content. We will show you how to write content that’s accessible and do a few practical exercises. Making content accessible, makes it better for everyone.

Join us on Friday 22 October for a whistle-stop tour of common areas of Google Analytics and scenarios its data can help you analyse.

We will focus more on the Universal Analytics interface than Google Analytics 4, as that's the version we believe most people with Google Analytics on University websites are using.

Search engine optimisation (SEO) for beginners. SEO 'is the process of improving a website or web page so it increases organic traffic quality and quantity from search engines' (Webopedia).

Put simply, the goal of using SEO tactics, for many web editors across the University, is to help users find the content that they are looking for when they use a search engine. In practice, this means a webpage appears as high up the list of relevant search results as possible. To do this, content editors need to have a basic understanding of how search engines work and what users are searching for.

This session will include a potted history of SEO and practical tips to use on your webpages. Attendees will also be able to ask questions.

The session will begin with a quick update from the Digital Presence Programme.

An informal guidance session for anyone thinking about joining the IT Community and UIS Mentoring Scheme. Professional Development Manager, Rinku Raina will give a brief overview about what you can expect from joining the scheme. You'll have the chance to ask informal questions and hear from previous members of the scheme.

An informal guidance session for members of the IT Community and UIS Mentoring Scheme. The session will provide the opportunity to meet with other mentees enrolled on the scheme. You’ll be able to talk openly as a group and share any successes or challenges while being a mentee. Please think of examples before coming along so we can discuss in the session and this will hopefully encourage confidence to help you gain the most out of your mentoring relationship and the scheme.

An informal guidance session for members of the IT Community and UIS Mentoring Scheme. The session will provide the opportunity to meet with other mentors on the scheme. You’ll be able to talk openly as a group and share any successes or challenges while being a mentor. Please think of examples before coming along so we can discuss in the session and this will hopefully encourage confidence to help you gain the most out of your mentoring relationship and the scheme.

A contextual, informative and interactive webinar-style event to provide guidance and helpful techniques for mentors enrolled on the UIS Mentoring Scheme and anyone interested in mentoring in general, to support their colleagues and understand how to develop to be an effective mentor.

A contextual, informative and interactive webinar-style online event to provide guidance and helpful techniques for mentors enrolled on the UIS Mentoring Scheme and anyone interested in mentoring in general, to support their colleagues and understand how to develop to be an effective mentor.

Day two of Learning at Work Week with University Information Services, will be presented by Dr David Hall, Cheif Executive Officer and founder of The Ideas Centre Ltd.

Dave will share his perspective on creative problem solving and he hopes you will be inspired to take on some of his approaches.

Ron Chambers, Kate Livingstone and Abraham Martin will be talking about identifying some best practices for our effective collaboration

Steve Hoensch, Head of Frontline Services at UIS will share his experience of collaborating with multiple institutions and colleagues with the work that went on to open the Anne McLaren Building as a testing centre facility during the Covid-19 pandemic.

Guest Speaker Carrie Goucher, Founder of Onefish Twofish Ltd, will show you how to have proactive meetings and be creative while doing so.

Our Learning at Work Week programme will conclude with a panel discussion to discuss how we can implement creative problem-solving at the University.

Panelists: Ian Leslie (Director, UIS), Dave Hall (CEO, The Ideas Centre Ltd), Linda Spinks (Process improvement Manager- ourcambridge) and Carrie Goucher (Founder of Onefish Twofish Ltd.) Moderator: Will Russell ( Enterprise Service Manager)

Our first session to kick off Learning at Work Week at the University, will be presented by Ian Hosking, a User Researcher at UIS, and Bill Nicholl, University Senior Lecturer in Design & Technology Education.

They will inspire you to think creatively and explain how to be an effective problem solver in your work.

Part of our series of inspiring sessions for Learning at Work Week with University Information Services (UIS), we welcome back Ian Hosking, User Researcher at UIS and Bill Nicholl a Senior Lecturer at the University.

They will encourage you to explore creative thinking to build a creative organization and workplace.

Find out how the Digital Presence Programme's work around metadata and related concepts to improve the University's websites and digital content.

This work includes the 'Intranet in a Box' project, which aims to provision University institutions or departments with SharePoint sites that will provide common tooling and templating to improve defragmentation across the University.

Data, including managing common data and improving our approach to information architecture, is crucial for this project and other University systems.

This event is hosted by a panel of experts on the Intranet in a Box project. We aim to provide a forum for technical staff to learn about the project's framework for managing domain-level and institution-level data, and how it relates to the greater information architecture of University systems. Katya Samoylova from the Academic and Financial Planning and Analysis team (AFPA, Finance Division) will also provide an overview of their work around data governance.

Topics

• Technical capability for SharePoint data management
• Domain-level changes, including a summary of advice we're providing to content editors
• Institution-level changes
• Information architecture across University systems

This event is aimed at IT and technical staff who are already familiar with metadata, taxonomies and related concepts. If you are not already aware of these concepts and what they are used for, you may find the related event useful: Content Community event - Metadata for content editors.

A recording of this event will be available on the Content Community SharePoint site for anyone who cannot attend.

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• ""Setting Objectives"" (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewers only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback (for both reviewers and reviewees) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees) Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude (for both reviewers and reviewees) Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives, Wednesday 3 February 11:30- 12:30
• Staff wellbeing, Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ask questions (reviewees only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback,Thursday 4 March 11:00- 12:00
• Effective 1:1's, Tuesday 16 March 15:00-16:00
• Celebrating success/Attitude of Gratitude, Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewees only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback (for both reviewees and reviewers) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees)Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude (for both reviewers and reviewees)Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewers only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback(for both reviewers and reviewees) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees)Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude(for both reviewers and reviewees)Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewers only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback (for both reviewers and reviewees) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees)Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude(for both reviewers and reviewees)Thursday, 25 March 15:30 -16:30