Analysing Business Processes: Where Do I Start? Updated
Description
This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.
Target audience
- All current Cambridge University staff members (incl. departments and colleges)
- Further details regarding eligibility criteria are available
Format
- Interactive workshop
Duration
- One session of approximately two hours
Related courses
- Introduction to Lean in HE: Making Improvements in the Workplace (Virtual)
- Lean Practitioner Course (LCS 1b)
- 8 Wastes
- Process Mapping and Analysis
- SIPOC training
- Six Thinking Hats
- Understanding the Root Cause - "5 Why's" meets "6 Honest Men"
- What is Lean?
- Understanding and Measuring Benefits in Lean Management
Theme
Continuous Improvement
Events available