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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

A short how-to guide to creating and using SIPOC analysis in process improvement

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

The ourcambridge Supporting our Staff team have developed this session, to provide a follow up to the very popular ‘What do you value in life?’ workshop. In the first session, participants identified their own personal values and considered what they might mean for how they lived their life and went about their work. In this follow up session, participants will reflect further on their personal values and participate in some exercises that will help them to identify further positive actions they can take to achieve closer alignment to their values in a supportive and motivating environment.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

In this second in the series of seminars looking at tools used within the DMAIC (Define, Measure, Analyse, Improve, Control) cycle we will concentrate on the Measure phase using fun ways to ensure that we have gathered relevant process information.

• There will be an opportunity for informal networking with other members of the Business Improvement at Cambridge community

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

This interactive course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431

This short video provides an overview of Kaizen as a Continuous Improvement methodology

• The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

Have you ever wished you could get 10 minutes with a senior colleague to ask their advice on how they would handle something? Have you ever wondered how others approach challenging problems? This is your opportunity to ask. We are bringing together a panel of senior managers and leaders from across the University for a special speed mentoring session so that they can offer you their support and advice.

Speed mentoring offers you the opportunity for a series of short, focused conversations about a specific question or issue you are struggling with. You will rotate around four different mentors, spending around 10 minutes with each, to gain different perspectives on an issue you are seeking to resolve or a project you are trying to progress.

"I liked that there were a diverse background of university staff involved in the session, and all of the mentors were really engaged and enthusiastic. I felt that I could be honest about some of my experiences in the University, good and bad. All the mentors I spoke to acted as a good sound board for the issues that I wanted to discuss and they have given me some excellent advice and ideas."

"The fact that we saw 4 different mentees was brilliant - we gained different perspectives, saw different mentoring types and were also introduced to people and roles we may not have known about."

Mentors:

• Litsa Biggs - Head of Education Division, Board of Clinical Medicine
• Rachel Blunn - Research Development Manager, Department of Modern and Medieval Languages
• Dr Bea Kiddle - Scientific Project Manager, Cambridge Centre for Frontotemporal Dementia & Related Disorders
• Kal Sandhu - HR Manager, Judge Business School
• Laura Smethurst - Departmental Administrator, Faculty of Law
• Greg Strachan - West Cambridge Sharing Platform Technical Manager, School of Physical Sciences

This peer support session offers you the opportunity to meet other mentees on the self-match mentoring programme. The session will be lightly facilitated by Ceren Caser, a longstanding and enthusiastic member of the programme and member of the mentoring project team. It is a short, informal session designed to offer mentees the chance to share their experiences and talk over any challenges they may be having. Talking to others can help to motivate you and keep you on track towards your goals, so that you can get the most out of your mentoring relationship. It is also a great way for you to network with others in the University.

A short course explaining how we identify, map and analyse business processes at the University of Cambridge

This session provides an introduction for both mentors and mentees. We will discuss the benefits of mentoring and provide guidance on how to set objectives for the mentoring relationship and how to prepare for your first session together. We will also offer some tips about how to be a good mentee and mentor.

A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.

An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.

A bite-sized video about developing a vision and challenge statements in the context of Lean and process improvement.

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

We are offering this ‘taster’ session to provide you with an introduction to thinking about your values. Following the introduction of the Professional Services Values of trust, respect, integrity and collaboration, we are offering this opportunity for you to consider how you can align these with your own personal values, and what this might mean in terms of how you live your life and go about your work.

This short video provides an overview of the history and high level principles of Lean as a process improvement methodology.