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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

A short how-to guide to creating and using SIPOC analysis in process improvement

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

The ourcambridge Supporting our Staff team have developed this session, to provide a follow up to the very popular ‘What do you value in life?’ workshop. In the first session, participants identified their own personal values and considered what they might mean for how they lived their life and went about their work. In this follow up session, participants will reflect further on their personal values and participate in some exercises that will help them to identify further positive actions they can take to achieve closer alignment to their values in a supportive and motivating environment.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

This interactive course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

No one cares as much about your future as you do. This interactive session is designed to empower you to take control of your career development and spur you in to action. It is common to feel stuck, or uncertain about the future. We will help you to confront these fears and move forward positively. We will share with you some of the many interesting opportunities open to you so that you can explore your options, build your confidence and develop your skills, at your own pace and in a way that suits you. By the end of the session, you should feel confident to start drawing up a Personal Development Plan so that you can reach your full potential.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431

This short video provides an overview of Kaizen as a Continuous Improvement methodology

• The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

Discussion Topic: Discussing the difficult stuff: facing up to challenging conversations

This series follows on from the very popular first series held from April-July 2021. These informal drop-in sessions are designed to provide both new and more experienced leaders and managers, across all staff groups, with a safe space to share practice and discuss some of the challenges that can arise when supporting others to develop and strengthen their performance. Each session will start an hour of Q&A and discussion with a panel of experienced managers drawn from across the University. This will be followed by half an hour of small group discussion to allow participants the opportunity to meet other managers and share practice, in a smaller, more intimate setting. Those wishing to leave after the first hour and not stay on for final half hour in break out rooms, are free to do so. The format of the sessions is designed to facilitate peer support and learning. The sessions are not training sessions, although recommendations for training and other resources will be provided.

Comments from Series 1 participants: “I am loving all of these sessions and am so happy to have discovered a platform where ‘it all makes sense’” “It’s lovely to convene a group of people interested in leadership and developing their skills in this area.” “I intend to participate in as many sessions as I can because this forum gives a focused approach on developing leadership skills that are expected within the University. I had been looking for some sort of a planned approach to this and am really glad I found this.”

Panellists

Ken Billington - HR Adviser, School of Technology

Bruce Daniels - Administration and Operations Manager, Gurdon Institute

Emma Marron - Head of HR Shared Services, Human Resources Division

Questions we will consider during the session

1. What’s the most difficult conversation that you have had to have as a manager?

2. Was it as bad as you thought it was going to be?

3. Why do you think we avoid these conversations?

4. What can be the consequences of avoiding a difficult conversation?

5. How do you prepare for a meeting like this, both practically and mentally?

6. What mistakes have you made in the past, when trying to do this?

7. What approaches have you developed that you find work well?

8. What advice would you give to another manager who was dreading a difficult conversation?

9. How do you decompress after a meeting like this and ensure that your well-being is not impacted?

Have you ever wished you could get 10 minutes with a senior colleague to ask their advice on how they would handle something? Have you ever wondered how others approach challenging problems? This is your opportunity to ask. We are bringing together a panel of senior managers and leaders from across the University for a special speed mentoring session so that they can offer you their support and advice.

Speed mentoring offers you the opportunity for a series of short, focused conversations about a specific question or issue you are struggling with. You will rotate around four different mentors, spending around 10 minutes with each, to gain different perspectives on an issue you are seeking to resolve or a project you are trying to progress.

"I liked that there were a diverse background of university staff involved in the session, and all of the mentors were really engaged and enthusiastic. I felt that I could be honest about some of my experiences in the University, good and bad. All the mentors I spoke to acted as a good sound board for the issues that I wanted to discuss and they have given me some excellent advice and ideas."

"The fact that we saw 4 different mentees was brilliant - we gained different perspectives, saw different mentoring types and were also introduced to people and roles we may not have known about."

Mentors:

• Litsa Biggs - Head of Education Division, Board of Clinical Medicine
• Rachel Blunn - Research Development Manager, Department of Modern and Medieval Languages
• Dr Bea Kiddle - Scientific Project Manager, Cambridge Centre for Frontotemporal Dementia & Related Disorders
• Kal Sandhu - HR Manager, Judge Business School
• Laura Smethurst - Departmental Administrator, Faculty of Law
• Greg Strachan - West Cambridge Sharing Platform Technical Manager, School of Physical Sciences

This peer support session offers you the opportunity to meet other mentors on the self-match programme. The session will be lightly facilitated by Freya Villis, an experienced mentor and longstanding and enthusiastic member of the programme. It is a short, informal session designed to offer mentors the chance to share their experiences and talk over any challenges they may be having. It also enables mentors to share ideas, approaches and resources to use with their mentees and to develop their mentoring skills through peer learning and critical friendship. It has the added benefit of being a great way for you to network with others in the University.

Join us for the inaugural Project Management Community of Practice Café Event starting with the question: What makes a great project manager?

These events will provide you with the opportunity to network with fellow CoP members in an informal breakout room format. Each session will start with an opening question, in this instance: What makes a great project manager?, which you will have the opportunity to discuss in informal small groups.

They provide the space and opportunity to share knowledge, experience and answer questions in a safe and supportive environment.

This is an interactive session designed to support you if you are coming to the end of a fixed term contract, so that you can feel more confident and positive about managing this significant period of change. We will start with introductions to allow you to get to know each other and share a little about your current situation and any particular challenges you are facing, then go on to discuss how you can manage the upcoming changes, and signpost you towards help and support that is available.

A short course explaining how we identify, map and analyse business processes at the University of Cambridge

"Feeling gratitude and not expressing it is like wrapping a present and not giving it" - William Arthur Ward

We all like to feel appreciated but how often do we take the time to say thank you and praise a colleague for a job well done? From a University perspective, recognition and appreciation are vital: they create a positive working environment, motivate people, make them feel valued, help them to see the purpose and importance of their work, and improve performance by reinforcing positive behaviours and embedding values.

We are offering this session to provide an opportunity for colleagues to share ideas and approaches for recognising and appreciating the contribution of others. Colleagues from departments who have launched their own recognition initiatives will be invited to share their experiences.

In this session we will look at how creating a strong professional presence or ‘brand’ can help you achieve your career goals. You will learn some top tips for enhancing your profile, together with strategies for developing behaviours that will help you stand out from the crowd and open up opportunities.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentor and build your confidence as a mentee. We will also touch on how to overcome any obstacles in the mentoring relationship.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentee and build your confidence as a mentor. We will also touch on how to overcome any obstacles in the mentoring relationship.

This session provides an introduction for both mentors and mentees. We will discuss the benefits of mentoring and provide guidance on how to set objectives for the mentoring relationship and how to prepare for your first session together. We will also offer some tips about how to be a good mentee and mentor.