Change and Programme Management Office course timetable

In this final seminar of 2023, we are offering the opportunity to attend the session that Linda Spinks and Rebecca Shipley gave at the 2023 Lean HE International Conference. They will then share their takeaways from the conference and update you on plans for the next conference here in Cambridge in October 2024

Respect for People: Improving Your Personal Wellbeing - In a world where there is never enough time and we are juggling multiple priorities, this session will explore ways in which to identify areas in our lives that we need to improve and utilise the Lotus Blossom tool to generate ideas for making that improvement happen. Lotus Blossom provides a useful tool at all stages of the continuous improvement cycle whether it is used to find the root cause of a problem or to generate ideas to overcome that problem. In this session, we will demonstrate how it can be used to address more personal areas for improvement Delegates will work in pairs or individually in order to get hands-on practice with the tools and techniques.

• As always, there will be an open discussion and opportunity to discuss the Continuous Improvement initiatives that delegates are involved in and seek advice from colleagues across the group.

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

We are offering this ‘taster’ session to provide you with an introduction to thinking about your values. Following the introduction of the Professional Services Values of trust, respect, integrity and collaboration, we are offering this opportunity for you to consider how you can align these with your own personal values, and what this might mean in terms of how you live your life and go about your work.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431

You've heard of a book group, but how about one for podcasts? In these sessions we will focus on a different episode from the wonderful Squiggly Careers Amazing If podcasts, which includes over 300 episodes on career based topics ranging from coaching and confidence, to strength and values.

Before each session you will be sent a link to a podcast episode to listen to and reflect upon. During the session you will be led through a selection of tasks/exercises recommended in the episode Pod Sheet. You will have the opportunity to work on these individually and then reflect back as a group.

Session 4: How to release your (useful) rebel

In this episode podcast hosts discuss the difference between being a useful rebel and a random rebel and how to spot opportunities to challenge the status quo.

A panel session to answer key questions from the community about all things stakeholder-related in projects. Panellists to include:

• Gregory Strachan (School of Physical Sciences)
• Sally Measures and Tim Laws (Senior Change Management Specialists - UIS)

Pose your questions and learn more about the world of stakeholders and stakeholder management.

Look forward to seeing you there!

Welcome to the Professional Services Conference

Join us for the first morning of the conference, which will include an opening address, optional breakout sessions and lunch.

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Knowing and using your strengths, living your values, caging your confidence gremlins, building a network in a way that works for you, and exploring your future possibilities are the essential skills to have a happy and successful squiggly career.

Join bestselling author and podcaster Sarah Ellis from Amazing If to get inspired about building a ‘squiggly career’ at the University. You may be surprised at the opportunities available across our professional services community. Join via Teams or watch with colleagues at the Triangle building.

Please note that guests attending the earlier session at the Triangle building will have the option to stay and watch on the big screen at the Lecture Theatre.

This workshop offers an opportunity for personal reflection, based on the 5 squiggly skills: values, strengths, career community, confidence and progression possibilities. Whether leading a team, contributing to a project or as a member of the diverse university community, we all have opportunities to role-model and encourage colleagues to develop these life and career skills. Explore some squiggly ways to do this!

Do you suspect there’s an easier way of doing something? Feel like you're wasting time doing pointless steps in a process? Join this interactive session to discover a new continuous improvement tool called Kaizen to help you eliminate unnecessary work and simplify the tasks that you need to do.

There will be talks on training and career development options for technical staff as well as updates on exciting initiatives the University will be launching as part of the Technician Commitment. Guest speakers will also explain the national progress of the scheme.

As part of our exhibition, why not take the opportunity to look around the labs and facilities in the Jeffrey Cheah building? Staff will be on hand to explain techniques and equipment.

Tour groups will be small so booking is essential. Register you interest now. (24 places maximum)

In this uplifting session mental wellbeing expert Sam Thorogood from Tiny Pause will take staff through active listening techniques to strengthen relationships and understand the neuroscience of stress, relationships and connection.

We may not all be professional coaches, but we can learn some key coaching skills, so that we can have effective one-to-one conversations and support our colleagues to address challenges they are facing.

This session will introduce you to the skill of asking powerful coaching questions which can help you to better understand others and focus on providing the right level of support for them.

Learn about how the Environmental Sustainability Team is working towards the University’s climate targets, and how sustainability can play a part in your professional life.