All Change and Programme Management Office courses
Showing courses 1-25 of 35
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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.
This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.
Date | Availability | |
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Wed 26 Jun 2024 | 09:30 | [Full] |
Wed 14 Aug 2024 | 09:30 | [Places] |
Wed 18 Sep 2024 | 09:30 | [Places] |
Tue 1 Oct 2024 | 09:30 | [Places] |
Wed 20 Nov 2024 | 09:30 | [Places] |
Wed 4 Dec 2024 | 09:30 | [Places] |
Understand what makes a good service for your users and identify key problems in your own service in this short workshop that covers an in-depth view of the 15 principles of good service design, and gives you hands on experience of applying them.
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals.
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals.
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.
Building on the great work of the Data Reporting and Insights CoP, this session will provide the opportunity to consider how we develop the existing Community of Practice to increase its impact and reach in line with other CoPs and the future data landscape at Cambridge.
In this session there will be the opportunity to:
- Discuss what the CoP could look like (objectives, events, target members etc.)
- Explore Core Team roles and the validation process
- Ask questions
- Share ideas
Please come along to this session if you would like to find out more and play a role in validating, developing and growing the CoP.
A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.
Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.
The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.
Date | Availability | |
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Fri 21 Jun 2024 | 16:00 | In progress |
Tue 25 Jun 2024 | 16:00 | [Places] |
Fri 28 Jun 2024 | 09:00 | [Places] |
Fri 28 Jun 2024 | 16:00 | [Places] |
Tue 2 Jul 2024 | 09:00 | [Places] |
Tue 2 Jul 2024 | 16:00 | [Places] |
Fri 5 Jul 2024 | 09:00 | [Places] |
Fri 5 Jul 2024 | 16:00 | [Places] |
Tue 9 Jul 2024 | 09:00 | [Places] |
Tue 9 Jul 2024 | 16:00 | [Places] |
Fri 12 Jul 2024 | 09:00 | [Places] |
Fri 12 Jul 2024 | 16:00 | [Places] |
Tue 16 Jul 2024 | 09:00 | [Places] |
Tue 16 Jul 2024 | 16:00 | [Places] |
Fri 19 Jul 2024 | 09:00 | [Places] |
Fri 19 Jul 2024 | 16:00 | [Places] |
Tue 23 Jul 2024 | 09:00 | [Places] |
Tue 23 Jul 2024 | 16:00 | [Places] |
Fri 26 Jul 2024 | 09:00 | [Places] |
Fri 26 Jul 2024 | 16:00 | [Places] |
Tue 30 Jul 2024 | 09:00 | [Places] |
Tue 30 Jul 2024 | 16:00 | [Places] |
Fri 2 Aug 2024 | 09:00 | [Places] |
Fri 2 Aug 2024 | 16:00 | [Places] |
Tue 6 Aug 2024 | 09:00 | [Places] |
Tue 6 Aug 2024 | 16:00 | [Places] |
A community of practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session if you would like to find out more, or be involved in the exciting development of a potential new EA/PA CoP. A lot of interest has been expressed about forming a CoP in this area - there will be the opportunity to ask questions, share ideas and learn more about how this could grow into a successfully functioning CoP.
The EA/PA Community of Practice is a safe and confidential space where colleagues in similar roles from across the collegiate university can meet up, ask for guidance and support one another.
To launch the Community of Practice, we are excited to be hosting our first online event to celebrate the CoP, hear from the Co-Leads, meet colleagues and more!
This interactive course is complementary to other courses within the Continuous Improvement theme and is designed to give delegates the knowledge and tools to;
- plan and deliver process improvement workshops
- coach and support others to improve processes
Date | Availability | |
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Tue 3 Sep 2024 | 09:30 | [Places] |
Wed 13 Nov 2024 | 09:30 | [Places] |
Join bestselling author and podcaster Sarah Ellis for the third of our sessions from Amazing If.
Throughout our careers we spend much of our time working in teams. Teams that are fluid and cross-functional with frequent change and people often working in different places and spaces. For teams to be high performing they need to develop high trust. A high trust team is one where there is respect, people are comfortable to be themselves and challenge each other, and where the whole adds up to more than the sum of the parts. In this session, we explore the key contributors to creating and sustaining a high trust team.
What you will learn:
- A framework for assessing team trust today
- How quality questions can create and increase team trust
- How to create a prioritised team action plan for creating/building/sustaining a high performance team
The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working
This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.
Details regarding LCS can be found here - https://www.leancompetency.org/
Date | Availability | |
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Wed 24 Jul 2024 | 09:15 | [Full] |
Wed 7 Aug 2024 | 09:15 | [Full] |
Tue 10 Sep 2024 | 09:15 | [Full] |
Tue 10 Dec 2024 | 09:15 | [Places] |
The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working
This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.
Details regarding LCS can be found here - https://www.leancompetency.org/
Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431
Date | Availability | |
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Tue 8 Oct 2024 | 09:15 | [Full] |
Mental Health First Aid England are running a 1 hour online session introducing mental health, how mental health can be impacted in the work place, starting points to navigate conversations around mental health and were to go to develop knowledge, skills and improve your confidence further.
Please note that mental health will be spoken about in this session so it is important to look after yourself and make sure you have time before and after the session if you need to take it.
Join bestselling author and podcaster Sarah Ellis for the fourth of our sessions from Amazing If.
We often think of resilience as bouncing back, however, it’s also about how you continuously develop the skills to support yourself when things don’t go to plan. Being pro-active about increasing our resilience puts us in a better position to navigate the uncertainty and change that is part of our work and careers. In this session we will explore your resilience rating and how you can increase your resilience reserves by taking small actions individually, and as a team.
What you will learn:
- Self-assess your resilience rating and identify what gaps you've got
- Ideas for action to increase your resilience reserves individually and as a team
- Tools to support you to move from adversity to action in the moment, including resilience reflections and imagining options
This short video provides an overview of Kaizen as a Continuous Improvement methodology
Join Holly Edwards from Henpicked for an interactive webinar on the topic of Menopause.
Menopause can have an effect on us all, whether we're experiencing menopause directly or supporting a family member, friend or colleague. While some will sail through menopause, 3 in 4 experience symptoms and as many as 1 in 4 have serious symptoms. However, around half have never consulted a healthcare professional about their menopause.
Research also shows that the majority of those experiencing the menopause are unwilling to discuss menopause-related health problems with their managers or ask for any support they may need. We are passionate about the wellbeing of our partners, team colleagues or family members and that means talking about menopause openly.
For any further questions, please contact the Staff Wellbeing Team staffwellbeing@admin.cam.ac.uk
A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.
For more resources see the University of Cambridge's LinkedIn Learning Hub.
The course can be accessed here.
A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.
The course can be accessed here.
This interactive session aims to support our mentees to find a mentor. A selection of our currently available mentors will introduce themselves and share a little bit about their background, knowledge, and experience. It offers the opportunity for mentees to get to know some of our available mentors and consider whether they may be a good potential match. There will then be time for questions so that you can consider which potential mentors could best support your growth, learning, and career development.
Please take advantage of this chance to connect with mentors willing to share their experiences and assist you in achieving your goals. Sign up now and start your mentorship journey!
Date | Availability | |
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Thu 5 Dec 2024 | 10:00 | [Places] |
A short course explaining how we identify, map and analyse business processes at the University of Cambridge
The Project Management Community of Practice brings you project management topics in bite sized chunks. Listen to your colleagues from across Collegiate Cambridge discuss all things project management. Click the links below to listen to the podcast:
Podcast 1: Meet the Core Group - Hosted by Ellie Wolmark from the CRUK Cambridge Centre, the Core Team tell you who they are, what their role is and discuss why they joined the CoP.
Podcast 2: Interesting Routes into Project Management part 1 - There is no one route into project management. Tori Helmer and Heather Biggs tell us their stories and give insights into their career journeys.
Podcast 3: Interesting Routes into Project Management part 2 - The second part of this podcast features Bethan Everson and Katie Light telling their stories.
Podcast 4: An Introduction to Communications - Katie Edwards and Craig Brierley give a fantastic overview of what comms entails, and how you can use it within a project for maximum impact.
Podcast 5: An Introduction to Stakeholder Management - Greg Strachan and Sally Measures give their take on Stakeholder Management within a project.
Podcast 6: An introduction to Retrospectives - Holly Cox and Signe Jensen talk about what retrospectives mean within project management.
Podcast 7: Data Management - Carrie Brennan talks about data management within a project.
Have you ever wondered how Lean thinking can help from a project management perspective? Do you get frustrated when bottlenecks occur within the project process?
If so, join us in this session with Linda Spinks, Continuous Improvement Manager, to find out about some tools and techniques that can help.
Look forward to seeing you there!
Date | Availability | |
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Tue 9 Jul 2024 | 12:15 | [Places] |
Wed 23 Oct 2024 | 12:15 | [Places] |
This session provides an introduction for both mentors and mentees. We will discuss the benefits of mentoring and provide guidance on how to set objectives for the mentoring relationship and how to prepare for your first session together. We will also offer some tips about how to be a good mentee and mentor.
Date | Availability | |
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Tue 3 Dec 2024 | 10:00 | [Places] |
A short how-to guide to creating and using SIPOC analysis in process improvement