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Thu 27 Jun 2024
14:00 - 16:00

Venue: Student Services Centre, A330 Counselling Service

Provided by: Change and Programme Management Office


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CI at Cambridge - How to Design Services That Work
Special

Thu 27 Jun 2024

Description

Understand what makes a good service for your users and identify key problems in your own service in this short workshop that covers an in-depth view of the 15 principles of good service design, and gives you hands on experience of applying them.

Target audience
  • Colleagues across the Collegiate University with an interest in process improvement.
  • Further details regarding eligibility criteria are available
Sessions

Number of sessions: 1

# Date Time Venue Trainers
1 Thu 27 Jun   14:00 - 16:00 14:00 - 16:00 Student Services Centre, A330 Counselling Service map Linda Spinks,  Rebecca Shipley,  Michelle Fordham,  Z.L. Rhiando
Format

This session will be held in person and there will be practical activities for attendees to take part in.

Related courses
Theme
Continuous Improvement

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