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Self-taught course

Provided by: University Information Services


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This course is self taught (Materials may be loaned out).

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Microsoft Outlook 2016 Level 2
LoanNew

Self-taught course

Description

Microsoft Outlook 2016 - Level 2 enables users to be able to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, create task requests for others to perform and much more.

Target audience
  • Microsoft Outlook 2016 - Level 2 assumes little or no knowledge of the software.
Prerequisites
  • It would be beneficial to have a general understanding of personal computers and the Windows operating system environment.
Topics covered

Editing Messages

  • Copying Text Within A Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing An Attachment

Organising Messages

  • Creating A Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising A Default Quick Step
  • Creating A Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Searching

  • Using Instant Search
  • Expanding The Search
  • Search Query Syntax
  • Search Query Syntax – Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using A Search Folder
  • Customising Predefined Search Folders
  • Creating A Custom Search Folder

Working With Views

  • Changing The Current View
  • Arranging Messages Within A View
  • Sorting Messages Within A View
  • Working With Columns In A View
  • Formatting Columns In A View
  • Creating A Custom View
  • Adding A Filter To A Custom View
  • Deleting A Custom View

Colour Categories

  • Creating A New Colour Category
  • Assigning A Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting A Colour Category

Working With Rules

  • About Rules
  • Creating A New Rule From A Template
  • Selecting The Rule Conditions
  • Selecting The Rule Actions
  • Selecting The Rule Exceptions
  • Naming And Reviewing The Rule
  • Testing The Rule
  • Managing Existing Rules

Email Techniques

  • Effective Email Management
  • Recalling A Sent Message
  • Printing A Message
  • Printing A Message List
  • Message Formats
  • Changing The Message Format
  • Choosing Themes Or Stationery
  • Applying A Theme Or Stationery To A Message
  • Turning Themes Or Stationery Off
  • Applying A Theme
  • Saving A Message Draft
  • Using A Saved Message
  • Sending A Voting Message
  • Responding To A Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Appointments And Events

  • Quickly Scheduling An Appointment
  • Scheduling Using The Appointment Window
  • Rescheduling An Appointment To Another Day
  • Rescheduling An Appointment To Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling An Event
  • Scheduling Free And Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Scheduling Meetings

  • Scheduling A Meeting
  • Meeting Response Options
  • Responding To Meeting Requests
  • Tracking Meeting Responses
  • Changing A Meeting
  • Adding Or Removing Attendees
  • Preventing Responses
  • Cancelling A Meeting
  • The Scheduling Assistant
  • Using The Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Managing Contacts

  • Adding A Contact From An Email
  • Pinning A Contact To Favourites
  • Contacting A Contact
  • Contacting A Contact From The People Peek
  • Forwarding Contacts
  • Creating A Contact Group
  • Using A Contact Group
  • Using A Partial Contact Group
  • Deleting Members From A Contact Group
  • Linking Contacts

Task Requests

  • How Task Requests Work
  • Creating A Task Request
  • Responding To A Task Request
  • Completing An Assigned Task
  • Viewing Updated Task Requests
Objectives

At the completion of this course you should be able to:

  • Effectively edit email messages
  • Organise and work with mail folders and use quick steps
  • Use the search facilities to locate messages and other Outlook items
  • Work with message views
  • Create and work with colour categories
  • Create and use rules to manage your email messages
  • Use many Outlook features as you work with email messages
  • Schedule appointments and events in your calendar
  • Schedule meetings using Outlook
  • Monitor and manage your contacts within Outlook
  • Create and work with task requests
Format

Watsonia workbook with 122 topics. Files for the exercises are provided on a CD or can be downloaded here

Duration

Approximately 20 hours

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