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Self-taught course

Provided by: University Information Services


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This course is self taught (Materials may be loaned out).

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Microsoft Outlook 2013 - Level 1
LoanNew

Self-taught course

Description

The skills and knowledge acquired in Microsoft Outlook 2013 - Level 1 are sufficient to be able to send and receive emails, schedule appointments and maintain contact details information.

Target audience

Anyone who is new to Microsoft Outlook 2013.

Prerequisites

Microsoft Outlook 2013 - Level 1 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers.

Topics covered

Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits Of Email
  • Email Etiquette
  • Emails And Viruses
  • Digital Signatures

Getting Started With Outlook

  • Understanding Outlook 2013
  • Starting Outlook In Windows 8
  • Common Outlook 2013 Screen Elements
  • Using The Ribbon
  • Using Ribbon KeyTips
  • Showing And Collapsing The Ribbon
  • Understanding The Backstage View
  • Accessing The Backstage View
  • Understanding The Quick Access Toolbar
  • Adding Commands To The QAT
  • Navigating To Outlook Features
  • Sneaking A Peek
  • The Folder Pane
  • The To-Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Exiting Outlook
  • Sending Email
  • Email In Outlook
  • How Outlook Mail Works
  • Composing An Email Message
  • The Message Window
  • Creating A New Message
  • Checking The Spelling
  • Adding An Attachment To A Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending The Message
  • Creating An AutoSignature
  • Using An AutoSignature
  • Removing An AutoSignature
  • Sending A Courtesy Copy
  • Sending A Blind Copy

Receiving Email

  • Understanding The Inbox
  • Retrieving Email
  • Opening An Outlook Data File
  • Adjusting The Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages In A Conversation
  • Replying To A Message
  • Replying To A Message In A Conversation
  • Replying To All Messages
  • Replying Without The Original Message
  • Adding Comments To Replies
  • Getting Replies Sent To Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages As Unread

Working With Attachments

  • Understanding File Attachments
  • Inserting A File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving A File Attachment
  • Opening A File Attachment

Flagging Messages

  • About Flags And Reminders
  • Flagging Messages In The Message List
  • Sending A Message With A Flag
  • Adding A Reminder To Your Messages
  • Changing The Default Quick Click Flag
  • Removing A Flag

Junk Email

  • Spamming And Junk Email
  • Phishing And Junk Email
  • Understanding Junk Email Options
  • Marking Messages As Junk Mail
  • Marking Messages As Safe
  • Managing The Senders Lists
  • Importing A Blocked Senders List
  • Exporting A Blocked Senders List
  • Deleting Junk Email

Working With The Calendar

  • Accessing The Calendar
  • Changing The Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within A Calendar
  • Changing The Current View
  • Creating A Second Time Zone
  • Removing A Time Zone
  • Creating A New Calendar
  • Working With Multiple Calendars
  • Deleting A Calendar
  • Sharing Calendars
  • Understanding The Weather Bar

People

  • Understanding People View
  • Understanding The Contact Form
  • Viewing Your Contacts
  • Creating A New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting A Contact Picture
  • Adding Contacts For An Existing Company
  • Printing Contact Details
  • Deleting An Unwanted Contact
  • Recovering A Deleted Contact

Tasks

  • Tasks And The To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing A Task List
Objectives

At the completion of this course you should be able to:

  • understand some of the more basic email concepts
  • start Microsoft Outlook and navigate its key features
  • create and send email messages
  • receive emails in your Inbox and then work with them
  • competently work with file and item attachments within email messages
  • work with message flags and reminders
  • work effectively with junk email
  • work with the Calendar feature
  • create and work with contacts
  • create and work with tasks
Format

Watsonia workbook with 113 topics. Files for the exercises are provided on a CD or can be downloaded here

System requirements

Windows with Outlook 2013

Duration

Approximately 10 hours

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