All Change and Programme Management Office courses

This session provides an introduction for both mentors and mentees. We will discuss the benefits of mentoring and provide guidance on how to set objectives for the mentoring relationship and how to prepare for your first session together. We will also offer some tips about how to be a good mentee and mentor.

A short how-to guide to creating and using SIPOC analysis in process improvement

A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

Have you ever wished you could get 10 minutes with a senior colleague to ask their advice on how they would handle something? Have you ever wondered how others approach challenging problems? This is your opportunity to ask. We are bringing together a panel of very experienced colleagues from across the University for a special speed mentoring session so that they can offer you their support and advice.

Speed mentoring offers you the opportunity for a series of short, focused conversations about a specific question or issue you are struggling with. You will rotate around four different mentors, spending around 10 minutes with each, to gain different perspectives on an issue you are seeking to resolve or a project you are trying to progress.

"I liked that there were a diverse background of university staff involved in the session, and all of the mentors were really engaged and enthusiastic. I felt that I could be honest about some of my experiences in the University, good and bad. All the mentors I spoke to acted as a good sound board for the issues that I wanted to discuss and they have given me some excellent advice and ideas."

"The fact that we saw 4 different mentees was brilliant - we gained different perspectives, saw different mentoring types and were also introduced to people and roles we may not have known about."

Mentors:

• Charlotte Knights - Senior Professional Services Manager, Human Resources Division

• Andy Hyland - Learning and Development Consultant, Human Resources Division

• Kirstie Buckridge - Organisational Development Consultant, Human Resources Division

• Bruce Daniels - Assistant Director for Research Operations School of Physical Sciences, Research Office

• Suzanne Fowler - Head of HR Policy and Strategic Projects, Human Resources Division

• Elle Wills - ED&I Advisor, Cambridge University Libraries

In this uplifting session mental wellbeing expert Sam Thorogood from Tiny Pause will take staff through active listening techniques to strengthen relationships and understand the neuroscience of stress, relationships and connection.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentor and build your confidence as a mentee. We will also touch on how to overcome any obstacles in the mentoring relationship.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentee and build your confidence as a mentor. We will also touch on how to overcome any obstacles in the mentoring relationship.

Join us for lunch at our exhibition of external professional and industrial partners as well as a relaxed poster and creative showcase made by technical colleagues. There will be prizes for entries and plenty of time for networking.

This interactive workshop is designed to provide an overview of the processes around academic publishing in the UK higher education context. We’ll discuss what authorship looks like for technical staff, introduce the ORCID ID system and provide tips for talking about attribution.

As part of our exhibition, why not take the opportunity to look around the labs and facilities in the Jeffrey Cheah building? Staff will be on hand to explain techniques and equipment.

Tour groups will be small so booking is essential. Register you interest now. (24 places maximum)

A workshop to discuss the benefits of professional registration and provide an in depth overview of the registration process, plus tips on how to successfully complete the application.

There will be talks on training and career development options for technical staff as well as updates on exciting initiatives the University will be launching as part of the Technician Commitment. Guest speakers will also explain the national progress of the scheme.

The Cat’s Whiskers – Technician Commitment is the next event in our series of exclusive live presentations and Q&A sessions. Come and hear Technician Commitment Coordinator, John Nicolson, talk about the importance of the Technician Commitment and the valuable role technicians play within the University, together with his own personal experiences.

We may not all be professional coaches, but we can learn some key coaching skills, so that we can have effective one-to-one conversations and support our colleagues to address challenges they are facing.

This session will introduce you to the skill of asking powerful coaching questions which can help you to better understand others and focus on providing the right level of support for them.

The University's most loved bird, Raven [1], is 15 years old now and is getting some changes [2] like second factor validation [3]. Join us at this session where we'll show you some of these changes and where we will also talk about identity services like Lookup [4]. You will come away with some tricks on how you can make best use of these services to make yourself more discoverable and find other people in the University.

[1] https://help.uis.cam.ac.uk/service/accounts-passwords/it-staff/raven/raven-how
[2] https://help.uis.cam.ac.uk/news/raven-devops-sept2019
[3] https://help.uis.cam.ac.uk/service/support/help-for-institutions/google-cloud-identity
[4] https://www.lookup.cam.ac.uk/

This seminar is presented by UIS in partnership with ourcambridge.

You've heard of a book group, but how about one for podcasts? In these sessions we will focus on a different episode from the wonderful Squiggly Careers Amazing If podcasts, which includes over 300 episodes on career based topics ranging from coaching and confidence, to strength and values. Before each session you will be sent a link to a podcast episode to listen to and reflect upon. During the session you will be led through a selection of tasks/exercises recommended in the episode Pod Sheet. You will have the opportunity to work on these individually and then reflect back as a group.

Session 10: How to have a high trust team

In this episode the podcast hosts talk about how trust in teams makes a big difference to work and wellbeing. They explore practical ways trust shows up and ideas for action to create environments where people feel respected and able to be themselves. They discuss the importance of assessing the practical and emotional aspects of trust, how to make ‘mistake moments’ part of your team’s ways of working, and the role of ‘red table talks’ in addressing tough topics. This session may be of particular interest to those who are attending the live session from Sarah Ellis on 25 June (University of Cambridge training - High Trust Teams (from Squiggly Careers) - Tue 25 Jun 2024) and would like to explore some of the material covered in more depth.

As a member of the new Leadership and Management Community of Practice, we want to hear your ideas about ‘what next’. What would you like the CoP to achieve? What are your Big Ideas and small ideas? What are our priorities? Join us for an informal discussion with a couple of core team members and others from the wider community to talk about our collective aims for the CoP. We will also introduce some of the ideas that have been collected so far from new members and at the Launch event. The Teams link will be sent to attendees on the morning of the meeting.

A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.

An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.

Welcome to the Professional Services Conference

Join us for the first morning of the conference, which will include an opening address, optional breakout sessions and lunch.

Values are what makes you you. They are the things that drive and motivate you. Being more aware of them can help you to make better decisions at work, leaving you more fulfilled and happy. They can help you make good choices and provide a guiding force to point you in the right direction at times of uncertainty. This session gives the opportunity to join with a small group of colleagues to explore your values. You will be guided through an exercise by an experienced facilitator from the Organisational Development team.

This is an interactive session, so please join the call from somewhere where you feel comfortable to talk and participate fully in group activities.

"Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

We are offering this ‘taster’ session to provide you with an introduction to thinking about your values. Following the introduction of the Professional Services Values of trust, respect, integrity and collaboration, we are offering this opportunity for you to consider how you can align these with your own personal values, and what this might mean in terms of how you live your life and go about your work.

This short video provides an overview of the history and high level principles of Lean as a process improvement methodology.

Join us to hear about the HR Transformation Programme and the benefits that myHR, the new University HR and Payroll system, will bring for every employee.

If you can't make it, the HRTP team is holding a live online version of this talk after the conference on Wed 31 Jan 2024 14:30 - 15:30. Visit the course page to book your place.

The ways in which we work have changed considerably during the past 18 months, both in terms of our minds and our bodies. In this seminar, Dr. Michelle Robertson (Director for the Office Ergonomics Research Committee, Research Scientist at Harvard School of Public Health) will discuss some of the ways that we work and live with our everyday technology, and share thoughts and best practices on how to think about our health and wellbeing.

About the Trainer

Dr. Michelle Robertson is the Executive Director of the Office Ergonomics Research Committee, a lecturer at Northeastern University and the University of California, Berkeley Center of Occupational and Environmental Health, and a research faculty at the University of Connecticut, Psychological Sciences. She has dedicated more than 20 years of her career in systematically designing and evaluating organizational and training interventions that include participatory and macroergonomics approaches, work organisation factors, training system design, computer work environments, office ergonomics, and designing integrated wellness and ergonomics programs. She is a Fellow of the Human Factors and Ergonomics Society and the International and Ergonomics Association.

These events are sponsored by HR, ourcambridge and UIS as part of the Digital Workplace and Cambridge Works Programmes.