Understanding the Root Cause - "5 Why's" meets "6 Honest Men"

BeginnersOnline

An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.

All staff within the collegiate University

MS Stream Video, with narration and a follow up quiz

Training can be accessed via the following link:

https://universityofcambridgecloud.sharepoint.com/sites/BICam/_layouts/15/stream.aspx?id=%2Fsites%2FBICam%2FShared%20Documents%2FBitesize%20Videos%2FUnderstanding%20Root%20Cause%20Bitesize%2Emp4&referrer=StreamWebApp%2EWeb&referrerScenario=AddressBarCopied%2Eview%2E40fd8f1c%2D78a0%2D4325%2Db48c%2D694b909f00da

The course lasts approximately 10 minutes

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