Graduate School of Life Sciences course timetable

A one day master class in communication from an external trainer who has previously been employed as a hostage negotiator and detective in the Metropolitan Police Force. Participants will gain a practical insight into how professional communicators communicate, and how it can be applied in everyday life.

At the end of the session participants will:

• Know how to persuade and influence effectively
• Understand how to have greater impact when communicating
• Have practiced the fundamental tools of professional communicators

Topics:

• Levels of communication
• Trust
• Stages of active listening
• Non-judgmental language
• Achieving win/win
• Building rapport
• Dos and don’ts

Please note that due to the popularity of this course any cancellations must be received by 10th July. Cancellation after this date, non-attendance or failure to attend for the full day will incur a cancellation fee of £50 and blocking from further attendance. Only book if you know you can come!