All Change and Programme Management Office courses

An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

https://youtu.be/Jp5gIwr9xAU

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

The EA/PA Community of Practice is a safe and confidential space where colleagues in similar roles from across the collegiate university can meet up, ask for guidance and support one another.

To launch the Community of Practice, we are excited to be hosting our first online event to celebrate the CoP, hear from the Co-Leads, meet colleagues and more!

This interactive course is complementary to other courses within the Continuous Improvement theme and is designed to give delegates the knowledge and tools to;

• plan and deliver process improvement workshops
• coach and support others to improve processes

Join bestselling author and podcaster Sarah Ellis for the third of our sessions from Amazing If.

Throughout our careers we spend much of our time working in teams. Teams that are fluid and cross-functional with frequent change and people often working in different places and spaces. For teams to be high performing they need to develop high trust. A high trust team is one where there is respect, people are comfortable to be themselves and challenge each other, and where the whole adds up to more than the sum of the parts. In this session, we explore the key contributors to creating and sustaining a high trust team.

What you will learn:

• A framework for assessing team trust today
• How quality questions can create and increase team trust
• How to create a prioritised team action plan for creating/building/sustaining a high performance team

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431

This short video provides an overview of Kaizen as a Continuous Improvement methodology

We believe in the people at the heart of what we do, and we believe in the importance of leadership and management. The CoP will aim to champion best practice, build on communal expertise, and provide support across the diversity of our staff. We will work alongside the change programmes, supporting those with leadership and management roles in making the most of those programmes, and helping the University to continue to thrive. The Community of Practice will run events, encourage ongoing conversation amongst peers and provide feedback / requests to central teams, advocating for change in a constructive way. To launch the Community of Practice, we are excited to be hosting our first event at The Postdoc Academy, Eddington on Tuesday 21st May. Join us to celebrate the new CoP, meet colleagues & learn more!

Are you interested in Lean thinking? Maybe you fancy a refresher? If you can you remember your Wastes and your 5 Whys (or even if you can't!), come and put your skills to the test with the Lean Escape Room!

Taking place in Greenwich House initially, there will be several opportunities over two days to pit your wits against clues and Lean puzzles.

This is a hands-on challenge in under an hour for your team or workmates (up to 5 per room), this Lean Escape Room has been developed using ideas from our LeanHE friends from The University of Tromso.

• The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £200 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

This interactive session aims to support our mentees to find a mentor. A selection of our currently available mentors will introduce themselves and share a little bit about their background, knowledge, and experience. It offers the opportunity for mentees to get to know some of our available mentors and consider whether they may be a good potential match. There will then be time for questions so that you can consider which potential mentors could best support your growth, learning, and career development.

Please take advantage of this chance to connect with mentors willing to share their experiences and assist you in achieving your goals. Sign up now and start your mentorship journey!

A short course explaining how we identify, map and analyse business processes at the University of Cambridge

The Project Management Community of Practice brings you project management topics in bite sized chunks. Listen to your colleagues from across Collegiate Cambridge discuss all things project management. Click the links below to listen to the podcast:

Podcast 1: Meet the Core Group - Hosted by Ellie Wolmark from the CRUK Cambridge Centre, the Core Team tell you who they are, what their role is and discuss why they joined the CoP.

Podcast 2: Interesting Routes into Project Management part 1 - There is no one route into project management. Tori Helmer and Heather Biggs tell us their stories and give insights into their career journeys.

Podcast 3: Interesting Routes into Project Management part 2 - The second part of this podcast features Bethan Everson and Katie Light telling their stories.

Podcast 4: An Introduction to Communications - Katie Edwards and Craig Brierley give a fantastic overview of what comms entails, and how you can use it within a project for maximum impact.

Podcast 5: An Introduction to Stakeholder Management - Greg Strachan and Sally Measures give their take on Stakeholder Management within a project.

Podcast 6: An introduction to Retrospectives - Holly Cox and Signe Jensen talk about what retrospectives mean within project management.

Podcast 7: Data Management - Carrie Brennan talks about data management within a project.

Research Project/Programmes are a key feature here in Cambridge - and differ from traditional project/programme approaches.

Join us for this informative session looking at how Research Project/Programme management works and exploring key interests of the research project/programme community in more detail.

Look forward to seeing you there!

This session provides an introduction for both mentors and mentees. We will discuss the benefits of mentoring and provide guidance on how to set objectives for the mentoring relationship and how to prepare for your first session together. We will also offer some tips about how to be a good mentee and mentor.

A short how-to guide to creating and using SIPOC analysis in process improvement

A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

Have you ever wished you could get 10 minutes with a senior colleague to ask their advice on how they would handle something? Have you ever wondered how others approach challenging problems? This is your opportunity to ask. We are bringing together a panel of very experienced colleagues from across the University for a special speed mentoring session so that they can offer you their support and advice.

Speed mentoring offers you the opportunity for a series of short, focused conversations about a specific question or issue you are struggling with. You will rotate around four different mentors, spending around 10 minutes with each, to gain different perspectives on an issue you are seeking to resolve or a project you are trying to progress.

"I liked that there were a diverse background of university staff involved in the session, and all of the mentors were really engaged and enthusiastic. I felt that I could be honest about some of my experiences in the University, good and bad. All the mentors I spoke to acted as a good sound board for the issues that I wanted to discuss and they have given me some excellent advice and ideas."

"The fact that we saw 4 different mentees was brilliant - we gained different perspectives, saw different mentoring types and were also introduced to people and roles we may not have known about."

Mentors:

• Charlotte Knights - Senior Professional Services Manager, Human Resources Division

• Andy Hyland - Learning and Development Consultant, Human Resources Division

• Kirstie Buckridge - Organisational Development Consultant, Human Resources Division

• Bruce Daniels - Assistant Director for Research Operations School of Physical Sciences, Research Office

• Suzanne Fowler - Head of HR Policy and Strategic Projects, Human Resources Division

• Elle Wills - ED&I Advisor, Cambridge University Libraries

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentor and build your confidence as a mentee. We will also touch on how to overcome any obstacles in the mentoring relationship.