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Thu 26 Jul 2018
10:00 - 12:00

Venue: N/A

Provided by: Cambridge University Library Staff Learning & Development


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Cambridge University Libraries Staff : Analysing Business Processes
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Thu 26 Jul 2018

Description

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

Target audience

Cambridge University Libraries Staff

Prerequisites

Cambridge University Libraries Staff only

Sessions

Number of sessions: 1

# Date Time Venue Trainer
1 Thu 26 Jul 2018   10:00 - 12:00 10:00 - 12:00 N/A Linda Spinks
Objectives

To gain an understanding of how to understand the details of the current state processes

Aims

To be able to document processes

Format

Training Programme

Notes

Refreshments will be available in the break. A water cooler is available nearby to fill your own bottle. Please bring a notepad and pen.

Theme
Cambridge University Libraries Staff : Business Improvement

Booking / availability