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For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This module will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.

MBTI: Understanding Personality Wed 11 Mar 2020   09:30   [More dates...] [Full]


The Myers-Briggs Type Indicator (MBTI) is the most widely used personality instrument worldwide, based on over 50 years’ research and development.

It presents a framework for understanding how you operate, how others operate, and how you can use that understanding to get more from yourself and the relationships you have with others.

This workshop is led by a qualified MBTI practitioner and will involve taking the MBTI questionnaire, investigating the four areas of preference covered by MBTI, self-assessment of type with group exercises, looking at your best fit type and investigating how it could help you at work.

Learning about your personality type can help you to understand your role within your team and the role of others. It can also help you to cope with organisational change, deal with stress effectively and develop your emotional intelligence.

1 other event...

Date Availability
Tue 30 Jun 2020 09:30 [Full]


Minute taking is not usually about writing a verbatim record of what is said but it is about understanding why minutes are required and recognising what is important to record.

This module is an introductory guide for anyone who is required to take minutes. It does not cover the additional skills required to take minutes at University committee meetings.

Presentation Skills: An Introduction Mon 1 Jun 2020   09:30   [More dates...] [Places]


If you dread giving presentations or simply want to hone your skills, this workshop gives you an opportunity to ‘step up to the podium,’ and receive constructive feedback and coaching to be a better public speaker. Whatever your specific speaking goal might be - delivering a presentation to colleagues, chairing or engaging in a meeting, giving a toast or tribute, or responding confidently in a Q&A period – the supportive environment of this workshop will help you play to your strengths, face your fears and give you tools to overcome them.

You may find it useful to have completed the Presentation Skills online learning module before attending the session.

1 other event...

Date Availability
Thu 30 Jan 2020 09:30 [Full]

If you would like to refine your speaking style, increase your personal impact, or address any concerns you may have about your communication skills, these sessions are aimed at identifying the areas you need to focus on, from how you shape an interesting and effective presentation to how you deliver it, and any point in between.

You may find it useful to have completed the Presentation Skills online learning module before attending the session.

It is possible to use this booking page to book one follow-up session for additional support. The course trainer will advise when this may be helpful. Please only book one session at a time.

148 other events...

Date Availability
Tue 26 Nov 2019 09:30 [Full]
Tue 26 Nov 2019 10:30 [Full]
Tue 26 Nov 2019 11:30 [Full]
Tue 26 Nov 2019 13:30 [Full]
Tue 26 Nov 2019 14:30 [Full]
Tue 26 Nov 2019 15:30 [Full]
Thu 28 Nov 2019 09:30 [Full]
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Thu 28 Nov 2019 15:30 [Full]
Mon 13 Jan 2020 09:30 [Full]
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Thu 30 Jan 2020 13:30 [Full]
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Thu 12 Mar 2020 10:30 [Full]
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Presentation Skills: Online Self-taught Bookable


Do you dread speaking in public or giving presentations? Or are you looking to build on your current skills and experience to make your planning and delivery more effective? This module aims to develop your skills, knowledge and confidence in both formal and informal presentation situations e.g. meetings, training sessions and conferences.

This online module provides an opportunity to explore key areas in both preparation and delivery of presentations.

For additional guidance you can visit our Guide to successful online learning.


The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context.

This online learning module (approx. 45 minutes) provides information about Prevent for all staff working in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website.

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.


Module 5 - Prevent, a student and staff well-being issue (safeguarding, pastoral care and student support)
The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context

This online learning module (approx. 25 minutes) provides information about Prevent for those with a pastoral role, particularly for students, in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.

A new three part programme to support career progression for Professional Services staff:

Part 1

This highly interactive workshop will enable you to step back from the ‘day-to-day’ and focus on your career objectives, short and long term. You will have the opportunity to explore what development opportunities you could grasp and what networks might assist you. You will also have the opportunity to consider what’s holding you back and how you can overcome these barriers to fulfill your career aspirations. You will leave the workshop with a personal career plan in draft format, that you will be able to explore in greater depth during the second part of the programme.

Part 2

An hour-long one-to-one career coaching session provided by a professional career coach from Penna, to take place on the 2nd, 3rd, or 4th December. The booking link will be circulated for participants on the afternoon of Tuesday 19th November. If you do not receive the booking link on Tuesday 19th, please contact PPD.

Part 3

Access to an Online Career Development Tool designed to further support career development and progression. The tool enables you to assess your skills and behavioural attributes against the levels required for your current role, and for roles that you may wish to progress into in the future. It also identifies areas for professional development to support your career development. Guidance on accessing and using the tool will be sent to you at the end of the month in which you attend the workshop.

8 other events...

Date Availability
Tue 14 Jan 2020 09:00 [Full]
Wed 22 Jan 2020 09:00 [Full]
Wed 26 Feb 2020 09:00 [Full]
Thu 5 Mar 2020 09:00 [Full]
Tue 21 Apr 2020 09:00 [Full]
Thu 30 Apr 2020 09:00 [Full]
Tue 16 Jun 2020 09:00 [Full]
Thu 25 Jun 2020 09:00 [Full]
Project Management: Online Self-taught Bookable


Managing and leading projects is a key skill, and yet it is often poorly understood and actioned; leading to projects that overrun, overspend or overwork the delivery teams.

This online module will provide you with a complete toolkit of project management skills (distilled from a number of sound project management “methodologies”) and an overview of various project planning techniques. Project Management: Online has been developed to help you focus on a project you are actively involved in (or one that is about to commence). You will apply a number of tools to real life situations and leave with a clear understanding of the major management issues and the basis of a clear and workable project plan.

For additional guidance you can visit our Guide to successful online learning.

If you would prefer to complete the blended programme, which provides an opportunity to identify options and strategies to help move your project forward in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.

Please make a booking in order to receive the enrolment key for the course.

Project Management: Online and Workshop Thu 11 Jun 2020   13:00 [Places]


Managing and leading projects is a key skill, and yet it is often poorly understood and actioned; leading to projects that overrun, overspend or overwork the delivery teams.

This blended programme comprises an online module and a face to face workshop. Your booking for the face to face workshop will not be approved until you have completed the online module.

The online module will provide you with a complete toolkit of project management skills (distilled from a number of sound project management “methodologies”) and an overview of various project planning techniques. It has been developed to help you focus on a project you are actively involved in (or one that is about to commence). You will apply a number of tools to real life situations and leave with a clear understanding of the major management issues and the basis of a clear and workable project plan.

The face to face workshop provides an opportunity to build on the learning from the online module. Working with others you will identify options and strategies to help move your project forward and consider solutions to problems you may have encountered.

Instructions regarding how to access the online module will be given in your provisional booking confirmation email. Your booking for the face to face workshop will be confirmed once you have completed the online module.

If you would prefer to complete just the online module without attending a face to face workshop, please visit the booking page for the online module only.

Recruitment and Selection Skills Mon 20 Apr 2020   09:15   [More dates...] [Places]


Recommended for those responsible for the recruitment and selection of staff, who are interested in developing further skills in this area. This course prepares you to effectively carry out the recruitment and selection process taking you through the stages of producing a person specification, short listing effectively against selection criteria, designing questions, structuring and conducting interviews, and making the final decision. University policies and procedures will also be covered.

1 other event...

Date Availability
Thu 16 Jan 2020 09:15 [Full]


This workshop provides an opportunity for academic staff to understand the recruitment and selection process and how to create the conditions where you can recruit the best candidate and avoid common pitfalls. It includes an overview of the recruitment and selection process and identifies the key principles to ensure practice is fair to all candidates at each stage.

The course is primarily aimed at academic staff involved in making selection decisions for academic roles and those with responsibility for coordinating academic recruitment procedures.

4 other events...

Date Availability
Thu 9 Jan 2020 09:30 [Places]
Thu 27 Feb 2020 13:30 [Places]
Wed 6 May 2020 09:30 [Places]
Tue 2 Jun 2020 09:30 [Places]

This new workshop provides an opportunity for professional services and non-academic staff to refresh their understanding of the recruitment and selection processes at the University of Cambridge. It includes an overview of the current recruitment and selection process and how to create the conditions where you can recruit the best candidate, avoiding common pitfalls, whilst ensuring practice is fair to all candidates at each stage.

5 other events...

Date Availability
Fri 14 Feb 2020 09:30 [Places]
Wed 18 Mar 2020 09:30 [Places]
Thu 21 May 2020 09:30 [Places]
Mon 22 Jun 2020 09:30 [Places]
Wed 8 Jul 2020 09:30 [Places]
Retirement: Pre-retirement Thu 16 Jan 2020   09:30 [Full]


The last two years before retirement are a good time to prepare for personal change in readiness for leaving employment. This programme will include detailed information on occupational pensions, financial advice and planning, tax and legal issues, as well as the emotional and practical issues accompanying retirement. You will have the opportunity to share information and discuss any concerns about retirement in a relaxed setting.

Risk Management (Seminar) Mon 15 Jun 2020   09:30 [Full]


The University must ensure that there are appropriate arrangements in place to promote effective risk management; this is a condition of grant under the terms of the Financial Memorandum between the HEFCE and the Higher Education Institutions it funds.

This course will explore what risk management is and why it is necessary, and the particular benefits that can be derived from effective risk management. A key focus of the course will be to review the University’s system for risk management and to explore how this system can be implemented at the local level of Faculties and Departments.


Springboard is a personal development programme for all female staff/graduate students. It will give you the opportunity to take stock and consider your personal and professional goals.

During the programme you will explore your future in a practical way and learn how to develop your potential. You will undertake realistic self-assessment and set challenging goals.

Key areas covered include communication skills, assertiveness, self confidence, improving your work/life balance and developing positive skills and attitude. If you want to progress and develop, then this programme is for you.

The programme comprises four days over a three-month period and a workbook to be completed between sessions.

1 other event...

Date Availability
Tue 5 Nov 2019 09:30 Not bookable
Staff Review and Development for Reviewees Tue 19 May 2020   09:30 [Places]


The Staff Review and Development process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This course will focus on how you can prepare for and get the most out of your review meeting. You will also have the opportunity to develop a range of skills and techniques that may be used during reviews to focus on setting objectives and action planning.

Stress: A Manager's Responsibility Mon 20 Jan 2020   09:30   [More dates...] [Full]


A short course covering a manager’s role in promoting a reduced stress environment in the workplace and evaluating stress risks for employees. It will also look at how to manage specific cases of stress using the Health and Safety Executive’s management standards.

1 other event...

Date Availability
Fri 19 Jun 2020 09:30 [Full]
Student Immigration Fri 24 Apr 2020   09:30   [More dates...] [Places]


This course is recommended for any members of faculties and departments who are involved in student administration. The University is required to ensure compliance with the responsibilities of its Tier 4 sponsor licence, granted by the Home Office to provide visa sponsorship for non-EEA students. The aim of the course is to provide an overview of the immigration regulations affecting students, with a focus on the requirements for visiting students and the practicalities of supporting this activity within the Cambridge context.

1 other event...

Date Availability
Tue 26 Nov 2019 09:30 [Full]
The Prevent Duty: A Briefing for All Staff Thu 28 Nov 2019   10:00   [More dates...] [Places]

The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context.

This short session provides information about Prevent for all staff working in in the University. It includes input and examples to consider and combines the content in Module 1 – An introduction to the Prevent Duty: Online and the University Prevent website.

You can access these as an alternative to attending this session.

Full details of available training and support are on the Prevent Training Moodle site using your Raven login.

1 other event...

Date Availability
Tue 17 Mar 2020 10:00 [Places]
Time Management: Online Self-taught Bookable


It is anticipated that it will take around 25 minutes to go through the online materials plus additional time to complete the exercises.

Understanding Implicit or Unconscious Bias Thu 12 Dec 2019   10:00   [More dates...] [Full]


This session will provide an introduction to implicit or unconscious bias and will help you start to understand how our biases influence the decisions we make. These may include decisions around recruitment, selection, assessment and broader interactions with others.

The session will include tutor input, group activities and videos and to raise awareness about how to recognise and begin to manage the impact of implicit bias. We will also consider further sources of guidance to support individuals in their roles with specific responsibilities e.g. for managing others, teaching etc.

1 other event...

Date Availability
Thu 19 Mar 2020 10:00 [Full]
Welcome to New Staff Tue 24 Mar 2020   09:00   [More dates...] [Places]


The University of Cambridge is committed to effective induction for all new members of staff. In addition to the welcome and induction you will receive in your institution, you are warmly invited to take part in the University’s two-stage induction.

The first stage comprises the University’s Induction Online programme. This web resource is a quick and easy way for you to learn all about what it is like to work here as well as understand your role and responsibilities. It provides key information to help you:

  • settle quickly into your new role
  • orientate yourself in your first few weeks at the University
  • understand how the University works


The second stage is a Welcome to New Staff presentation event, hosted by Personal and Professional Development (PPD). The Welcome event aims to provide a broad introduction to all University staff, providing information about the University to enable you to get the most out of your time here. It is also an opportunity for you to network with other new members of staff.

The half-day event comprises:

  • A welcome and introduction to the University from a senior member of the University
  • A presentation on benefits of being part of the University of Cambridge
  • A presentation by a senior academic providing an insight into the role of the Colleges and their relationship with the University
  • An exhibition of professional services sections, departments, support and welfare services that are available to you as a member of University staff (Please review our exhibitor's list for details of the exhibitors)

2 other events...

Date Availability
Tue 3 Dec 2019 09:00 [Full]
Wed 17 Jun 2020 09:00 [Places]
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