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Apprenticeship Network Meeting Thu 18 Jul 2019   12:00 [Places]

A network meeting for university staff interested in establishing an apprenticeship under the Apprenticeship Levy to share questions, experiences and advice.

Assertiveness in Management Mon 24 Jun 2019   09:15 [Full]


As a manager, handling relationships is one of your key skills. An ability to think, speak and act assertively in these relationships will enhance your reputation and success. If you want to motivate staff, earn their loyalty and enable them to achieve the best possible results, then this course is for you. It will also deal with the challenges of managing your own manager assertively.

Communicating Assertively: Online Self-taught Bookable


At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online module will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online module.

For additional guidance you can visit our Guide to successful online learning.

If you would prefer to complete the blended programme, which provides an opportunity to put your assertive skills into practice in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.

Communication Essentials: Online Self-taught Bookable


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The module introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this module offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the module.


Even the most skilled communicators sometimes struggle to get their message across. This course will equip you with the mindset and knowledge to communicate effectively when it really matters. Learn how to deliver your message with sincerity, clarity and enthusiasm. Staff who wish to improve their one-to-one communication skills in challenging and difficult situations will benefit from this course.

Data Protection Training: Online Self-taught Bookable


This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.

The content of this course reflects the provisions of the General Data Protection Regulation as well as related data protection law.


The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This online module, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.

Please make a booking to receive instructions about how to access the online module. For additional guidance you can visit our online learning section of the website.

View a short trailer for the online module.

Email Management: Online Self-taught Bookable


This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.

Giving Effective Feedback: Online Self-taught Bookable


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This module is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

Inclusive Leadership Programme new Tue 24 Sep 2019   09:30   [More dates...] [Full]

Please note that additional dates will be released shortly.

This programme is designed to support academic, research and professional service leaders and managers with the skills and insights they need to lead others effectively. It will enable participants to reflect on their current leadership style and provide techniques they can use to effectively manage a diverse range of perspectives and create an inclusive culture across the University. Those with responsibility for others have a key role to play in shaping a positive working environment, supporting progression and ensuring equality, including pay equality. Given the University's strategic priorities, it is critical that leaders and managers understand the impact of their decisions throughout the employment timeline and know how to reduce the risk of sex, race or other discrimination, whether explicit or implicit.

The programme is delivered in partnership with Pearn Kandola, experts in evidence-based inclusive leadership development.


Inclusive Leadership Programme Launch Event
Senior leaders and others are invited to attend a launch event, hosted by PVC Professor Eilis Ferran, on Tuesday 2 July to find out more about the programme. For further information and to book a place, follow this link. Please note this is not a compulsory part of the programme.

1 other event...

Date Availability
Wed 25 Sep 2019 09:30 [Full]

Please note that additional dates will be released shortly.

This programme is designed to support academic and research leaders and managers with the skills and insights they need to lead others effectively. Group leaders and PIs/senior researchers with responsibility for others are particularly encouraged to attend.

It will enable participants to reflect on their current leadership style and provide techniques they can use to effectively manage a diverse range of perspectives and create an inclusive culture across the University. Those with responsibility for others have a key role to play in shaping a positive working environment, supporting progression and ensuring equality, including pay equality. Given the University's strategic priorities, it is critical that leaders and managers understand the impact of their decisions throughout the employment timeline and know how to reduce the risk of sex, race or other discrimination, whether explicit or implicit.

The programme is delivered in partnership with Pearn Kandola, experts in evidence-based inclusive leadership development.


Inclusive Leadership Programme Launch Event
Senior leaders and others are invited to attend a launch event, hosted by PVC Professor Eilis Ferran, on Tuesday 2 July to find out more about the programme. For further information and to book a place, follow this link. Please note this is not a compulsory part of the programme.

Inclusive Leadership Programme Launch Event new Tue 2 Jul 2019   15:15 [Places]

Leaders and managers in academic, research and professional service roles are invited to join Professor Eilís Ferran, Pro-Vice-Chancellor for Institutional and International Relations, to find out more about the new Inclusive Leadership Programme. The event will outline the programme’s key aims and content, designed to support the critical role that leaders and managers play in shaping a positive working environment, supporting progression and ensuring equality.

In her recent statement, Professor Ferran said:

"Achieving equality for all is of fundamental importance to the University and its employees. Both the monitoring of equalities data and feedback from our staff, for example in the Vice-Chancellor’s mycambridge consultation and in the recent staff survey, makes it clear that we need to do more to actively promote an inclusive culture, ensure good management practice and support our staff with their career development. I fully endorse the programmes and encourage you to take the opportunity to participate and support others to do so as well. This is an exciting opportunity for us to take a frank look at how inclusive we currently are and, by working together, how we can make progress towards our goal of achieving equality of pay and opportunity at the University."

NB Registration and refreshments will be available from 3pm. For further information about the Inclusive Leadership Programme and to book a place please see Related courses below.

Induction: Online Self-taught Bookable


This online course welcomes new staff to the University and provides key information to help them settle into their new role quickly and achieve their full potential within their role as soon as possible. It will give new staff an overview of the University, including what to expect from induction and essential information along with some background on the history and traditions.

This online course complements the local induction new staff will receive in their institution, department or faculty.

A Raven password is needed to access this online course. If you don't already have one, visit http://www.cam.ac.uk/cs/docs/faq/n5.html


This two part interactive workshop offers those with some experience of leading and managing others the opportunity to extend their knowledge in relation to leadership and engagement of others. It will provide time to reflect on leadership values, beliefs, attitudes and style and the impact this has on leadership performance. The workshop will also explore how to motivate and engage others to achieve their full potential.


Change is a constant feature in today’s workplace and this level of change certainly won’t go away and may indeed become more intense.

Studies show that the line manager has a critical role to play in ensuring staff are ready for change and in successfully implementing it. It can therefore be helpful to reflect on how we personally approach and manage change and how we can lead and support our teams through change.

This online course will give you some practical steps to help you lead your team through change whilst maintaining your own wellbeing.

Level 3 Award (ILM) in Leadership and Management charged Thu 25 Apr 2019   09:30 Not bookable


Please note that bookings cannot be placed for the ILM. A new Inclusive Leadership Programme is starting in Michaelmas and will cover the same key areas as the ILM, including leadership styles, effective communication and effective problem solving. These will be framed within the context of making fair and consistent management decisions. Please go to https://www.training.cam.ac.uk/cppd/event/2989819 to book your place, and note that additional dates will be released shortly.

This programme offers an introduction to management skills and is externally accredited by the Institute of Leadership & Management (ILM). It is highly participative and there is a strong emphasis on applying new learning to your work situation for the benefit of your team and your department.

The course is primarily aimed at those who currently have management responsibilities for others (including managers, team leaders or supervisors) or equivalent responsibilities (e.g. for managing services, projects, resources). All participants must have the opportunity to meet the assessment requirements which are specified by the ILM – please see further details below.


For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This module will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.


Minute taking is not usually about writing a verbatim record of what is said but it is about understanding why minutes are required and recognising what is important to record.

This module is an introductory guide for anyone who is required to take minutes. It does not cover the additional skills required to take minutes at University committee meetings.

Presentation Skills: Online Self-taught Bookable


Do you dread speaking in public or giving presentations? Or are you looking to build on your current skills and experience to make your planning and delivery more effective? This module aims to develop your skills, knowledge and confidence in both formal and informal presentation situations e.g. meetings, training sessions and conferences.

This online module provides an opportunity to explore key areas in both preparation and delivery of presentations.

For additional guidance you can visit our Guide to successful online learning.


The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context.

This online learning module (approx. 45 minutes) provides information about Prevent for all staff working in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website.

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.


Module 5 - Prevent, a student and staff well-being issue (safeguarding, pastoral care and student support)
The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context

This online learning module (approx. 25 minutes) provides information about Prevent for those with a pastoral role, particularly for students, in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.

Please note that additional dates will be released shortly.

A new two part programme to support career progression for Professional Services staff:

Part 1

This highly interactive workshop will enable you to step back from the ‘day-to-day’ and focus on your career objectives, short and long term. You will have the opportunity to explore what development opportunities you could grasp and what networks might assist you. You will also have the opportunity to consider what’s holding you back and how you can overcome these barriers to fulfil your career aspirations. You will leave the workshop with a personal career plan in draft format, that you will be able to explore in greater depth during the second part of the programme.

Part 2

A one-to-one career coaching session provided by a professional career coach. After booking part one of the programme you will receive a confirmation email, which will contain the details of how to book the follow on one-to-one career coaching session.

13 other events...

Date Availability
Fri 21 Jun 2019 09:00 [Full]
Thu 4 Jul 2019 09:00 [Full]
Thu 26 Sep 2019 09:00 [Full]
Thu 3 Oct 2019 09:00 [Full]
Tue 5 Nov 2019 09:00 [Full]
Tue 19 Nov 2019 09:00 [Full]
Tue 14 Jan 2020 09:00 [Full]
Wed 22 Jan 2020 09:00 [Full]
Wed 26 Feb 2020 09:00 [Full]
Tue 21 Apr 2020 09:00 [Places]
Thu 30 Apr 2020 09:00 [Places]
Tue 16 Jun 2020 09:00 [Places]
Thu 25 Jun 2020 09:00 [Places]
Project Management: Online Self-taught Bookable


Managing and leading projects is a key skill, and yet it is often poorly understood and actioned; leading to projects that overrun, overspend or overwork the delivery teams.

This online module will provide you with a complete toolkit of project management skills (distilled from a number of sound project management “methodologies”) and an overview of various project planning techniques. Project Management: Online has been developed to help you focus on a project you are actively involved in (or one that is about to commence). You will apply a number of tools to real life situations and leave with a clear understanding of the major management issues and the basis of a clear and workable project plan.

For additional guidance you can visit our Guide to successful online learning.

If you would prefer to complete the blended programme, which provides an opportunity to identify options and strategies to help move your project forward in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.


This workshop provides an opportunity for academic staff to understand the recruitment and selection process and how to create the conditions where you can recruit the best candidate and avoid common pitfalls. It includes an overview of the recruitment and selection process and identifies the key principles to ensure practice is fair to all candidates at each stage.

The course is primarily aimed at academic staff involved in making selection decisions for academic roles and those with responsibility for coordinating academic recruitment procedures.

1 other event...

Date Availability
Thu 4 Jul 2019 13:30 [Places]
Risk Management (Seminar) Tue 2 Jul 2019   09:30   [More dates...] [Places]


The University must ensure that there are appropriate arrangements in place to promote effective risk management; this is a condition of grant under the terms of the Financial Memorandum between the HEFCE and the Higher Education Institutions it funds.

This course will explore what risk management is and why it is necessary, and the particular benefits that can be derived from effective risk management. A key focus of the course will be to review the University’s system for risk management and to explore how this system can be implemented at the local level of Faculties and Departments.

1 other event...

Date Availability
Fri 12 Jul 2019 14:30 POSTPONED
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