Support for Migration To and Use Of Exchange Online New
Description
This course is for IT Support Staff who may support users of Exchange Online. It will describe the mechanisms for migrations from Hermes and an on-premise Exchange service. The practical exercises will cover a range of operating systems and mail clients.
Please note that this is a one day course with two sessions and a break to lunch.
Target audience
- IT Support Staff who may support users of Exchange Online
Prerequisites
- Being in IT Support
- Supporting an institution signed up for the Unviersity's central MS EES scheme
Aims
- Being able to support individual users of Hermes to migrate to Exchange Online.
- Being able to migrate shared resources correctly.
- Being able to scope a project to migrate an institution to migrate to Exchange Online (from either Hermes or Exchange on-premise)
- Familiarity with the set of supported mail clients
Format
Both lectured and hands-on exercises.
Duration
Full day. Participants need to attend both morning and afternoon sessions to complete the course.
Themes
Events available