Continuous Improvement at Cambridge - Understanding Service Demand to Deliver Effective Lean Services Special
Wed 5 Oct 2022
Description
We are delighted to welcome Dave Bishton, Head of Business Change (& Service Improvement) at the University of Warwick who will run a session to discuss how understanding service demand and matching to the capacity of University services can help us deliver effective, Lean services.
Target audience
- Colleagues across the Collegiate University with an interest in process improvement.
- Further details regarding eligibility criteria are available
Sessions
Number of sessions: 1
# | Date | Time | Venue | Trainer |
---|---|---|---|---|
1 | Wed 5 Oct 2022 11:00 - 12:00 | 11:00 - 12:00 | CPMO: MS Teams | Linda Spinks |
Related courses
- Introduction to Lean in HE: Making Improvements in the Workplace
- CI at Cambridge - How to Design Services That Work
- Lean Practitioner Course (LCS 1b)
- 8 Wastes
- LiL: Mentoring
- LiL: Remote Working
- Process Mapping and Analysis
- SIPOC training
- Six Thinking Hats
- Understanding and Measuring Benefits in Lean Management
- Understanding the Root Cause - "5 Why's" meets "6 Honest Men"
- What is Lean?
- Analysing Business Processes: Where Do I Start?
- Drop In Sessions - Simplifying our Processes
- Effective use of workspace - using the 5S tool to help
- Facilitation and Coaching Skills for Continuous Improvement
- Introduction to Lean in HE: Making Improvements in the Workplace (Virtual)
- Nurturing a Lean Habit
Theme
Continuous Improvement
Booking / availability