Office of Student Conduct, Complaints and Appeals course timetable

This training will provide an overview of the University’s new Student Discipline Procedure, which will be introduced at the start of Michaelmas Term 2019. The training will provide an overview of the new Procedure including how academic and non-academic student misconduct will be dealt with from investigation and decision making, through to the likely outcomes. As well as providing information on how to support students through the new process and how to raise concerns regarding student behaviour, the session will also include an overview of the revised guidance on investigating academic misconduct (plagiarism) at department/faculty level.

This workshop will give you an opportunity to consider how complaints might be prevented and when complaints first arise how to respond to them appropriately and in line with the University's Student Complaint Procedure.

In addition to providing you with an overview of the Student Complaint Procedure, the workshop will include practical tips for investigating and taking action following complaints at a local level. The session will include a presentation and a series of case studies, giving you the opportunity to put the principles into practice.