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Office of Student Conduct, Complaints and Appeals course timetable


Sun 14 Apr – Mon 3 Jun

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Wednesday 8 May

Responding to disclosures of sexual violence in the Collegiate University new [Places] 09:30 - 12:30 New Wing Seminar Room, Second Floor, Student Services Centre, Bene't Street, CB2 3PT

This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence as a background to learn the skills to appropriately respond to disclosures from students and others.

There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and the University and police reporting options available.

Monday 3 June

University Examination Review Procedure workshop 2024 new [Places] 14:00 - 14:50 New Wing Seminar Room, Second Floor, Student Services Centre, Bene't Street, CB2 3PT

A briefing on the University's Examination Review Procedure.

This formal University procedure is used by students to request a review where:

-  a procedural irregularity in the examination process has adversely impacted on your examination results; or
-  demonstrable bias or the perception of bias has occurred within the examination process; or
-  the withdrawal of academic provision, which had adversely impacted on your examination results and of which the Examining Board were not aware [this ground is for students whose assessment results have been adversely affected by industrial action].

Find out or remind yourself what to do if you receive a request to respond to an examination review, or if a student is asking you about requesting an examination review.

This session includes case studies and discussion to ensure that examiner decisions are robust.

University Student Complaint Procedure workshop 2024 new [Places] 15:00 - 16:00 New Wing Seminar Room, Second Floor, Student Services Centre, Bene't Street, CB2 3PT

This student complaint procedure briefing is a session to remind or familiarise yourself with this formal University procedure.

This session relates to complaints from students about the University - e.g. courses of study, including PhD supervision; staff behaviour; quality of service; implementing reasonable adjustments.

Topics to be discussed will include:

 -  how to prevent student complaints
 -  how to respond to student complaints at a local (department or service) level
 -  how to respond to a formal student complaint
 -  appropriate remedies for student complaints
 -  how to support students who wish to make a complaint

The session will include a case study and discussion.