UIS Incident Management Training: Introduction to IT Incident Management Process New
In collaboration with stakeholders around UIS, the Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.
UIS Team Leads and Service Owners.
Number of sessions: 1
# | Date | Time | Venue | Trainers |
---|---|---|---|---|
1 | Wed 30 Jun 2021 15:00 - 15:45 | 15:00 - 15:45 | UIS Online Courses - instructor-led | Anna Langley, S. Pullen, Will Russell |
The session will cover:
- What the new process aims to achieve
- How the new process has been developed
- Policy and principles
- Responsibilities for team leads
Presentation followed by Q&A
MS Teams
Please only book one session.
The presentation is around 25 minutes, followed by 20 minutes for questions.
Booking / availability