Finance Division Taster Session - Cash Management/Helpdesk New
Fri 22 May 2015
Description
To provide an opportunity for someone from elsewhere in Finance Division to spend half a day with Cash Management/Helpdesk to get an overview and appreciation of what they do.
Target audience
Staff within the Finance Division only
Sessions
Number of sessions: 1
| # | Date | Time | Venue | Trainer |
|---|---|---|---|---|
| 1 | Fri 22 May 2015 09:00 - 11:45 | 09:00 - 11:45 |
Topics covered
Review of the Cash Management & Helpdesk Hub Teams
- Cash Management Processes
- Esales
- PDQ
- Counter credits & Bank Reconciliations
- Helpdesk calls and the working of the team
Objectives
Overview of the activities of Cash Management/Helpdesk
Duration
Half day
Frequency
Monthly
Booking / availability