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Tue 29 Jun 2021
11:00 - 11:45

Venue: UIS Online Courses - instructor-led

Provided by: University Information Services - Staff Learning & Development


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UIS Incident Management Training: Introduction to IT Incident Management Process

Tue 29 Jun 2021


The Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

Target audience

UIS Team Leads and Service Owners.


Number of sessions: 1

# Date Time Venue Trainers
1 Tue 29 Jun   11:00 - 11:45 11:00 - 11:45 UIS Online Courses - instructor-led Anna Langley,  S. Pullen,  Will Russell

The session will cover:

  • What the new process aims to achieve
  • How the new process has been developed
  • Policy and principles
  • Responsibilities for team leads

Presentation followed by Q&A

System requirements

MS Teams


Please book only session.


The presentation is around 25 minutes, followed by 20 minutes for any questions.

Booking / availability