University Information Services - Staff Learning & Development course timetable

This is an introductory workshop for Supporting creativity at UIS.

• A discussion-style session with a brief overview of how IT works in the University of Cambridge, what is expected of an IT professional working within a College, Department or other University Institution, and what resources are available for you.
• Provided for any (relatively) new IT staff (or those who may have missed this).
• The session will also introduce opportunities to network with other University IT professionals, and key contacts for supporting IT staff.

For this session, we'll look at top tasks.

Top tasks are the things that matter most to your users. There are usually around 5 to 10 main ones. Once you identify them, you'll be able to create content that gives users what they need.

By the end of the session, you'll:

• understand what top tasks are
• be able to find your site's top tasks
• have some case studies and resources that you can read in your own time

For this session, we'll look at card sorting.

Card sorting is an established method that can help you find out how different people interpret and categorise information. You can use card sorting results to improve the way content is organised and labelled on your website.

Whether you're planning a new site in Sharepoint or want to improve an existing Drupal site, card sorting can help you.

Join us for this month's session to:

• get information about card sorting and how it works
• learn how to plan and run card sorting sessions
• be inspired by case studies
• have a go at card sorting by taking part in our card sorting exercise

• A discussion-style session with a brief overview of how IT works in the University of Cambridge, what is expected of an IT professional working within a College, Department or other University Institution, and what resources are available for you.
• Provided for any (relatively) new IT staff (or those who may have missed this).
• The session will also introduce opportunities to network with other University IT professionals, and key contacts for supporting IT staff.

• 14:15-14:55 – Egress (https://www.egress.com) - demonstrating their 'Intelligent Email Security Software'
  • (interactive, anti-phishing, AI-enhanced inbound/outbound protection, integrated into Microsoft 365)
    • "Avoiding the blame game when humans make mistakes, and
      empowering your colleagues to avoid the phish and outbound threats that bypass Microsoft."
  • Presented with C-STEM (https://www.c-stem.co.uk)
    • followed by Q&A

• 15:00-15:45 - TrueNAS (https://www.truenas.com) - Software Defined Storage (SDS)
  • Open Source ZFS - Scalable Open/Community and Configured/Commercial SDS
  • Ransomware Protection, Immutable storage, Virtualisation and Containers, scale-out / scale-up options, mixed storage management
  • Presented with Esdebe & iXsystems
    • followed by Q&A

A workshop exclusively for UIS colleagues who have been nominated to be buddies to support our new joiners.

Join us on a captivating journey through the career of our Chief Operating Officer, as we uncover new dimensions of leadership, empathy, and success. In this engaging and thought-provoking session, our COO will share his personal and professional insights, experiences, and challenges, from their early beginnings to their current role at the forefront of our organisation. Whether you are a seasoned executive or a budding professional, this journey will broaden your horizons and reveal new opportunities for growth and impact.

Join us for an exciting session of discovery and celebration, as we showcase the hidden talents of our colleagues at University Information Services (UIS). In this one-of-a-kind event, we will unveil the diverse and creative talents that often go unnoticed in our day-to-day work and their impact on our workplace culture and the professional development of our colleagues. By recognizing and encouraging these talents, we create a more inclusive and supportive environment that values individual strengths and diverse perspectives.

• 14:15-14:55 – Elastic (https://www.elastic.co) - Free and Open Search - Creators of:
  • Elasticsearch, ELK stack, Kibana dashboard
    • Data Search/Analytics/Visualisation (e.g. IoT, NASA Rover, Shared Cybersecurity)
      • e.g. Oxford Infosec, Edinburgh (IoT), OmniSOC (shared security operations center for HE/research)
  • Presented by Elastic - followed by Q&A

• 15:00-15:45 - Getech (https://www.getech.co.uk)
  • Some advanced and novel computer uses in education technology - e.g.
    • Lego Education - e.g. IoT (Internet of Things) potentials
    • Merlyn Mind - e.g. AI in Education/digital assistant examples
  • Presented by Getech - followed by Q&A

This session is a whistle-stop tour of common areas of Google Analytics 4, and the scenarios its data can help you analyse.

This session is suitable for complete beginners and those wanting to learn the basics of Google Analytics 4 (GA4). Universal Analytics has been replaced by GA4 and uses a whole new interface, those still using UA will need to switch over to GA4.

We will introduce you to Google Analytics 4 and how to set it up. We will look at what metrics are tracked for your website and how that is different to old Universal Analytics. We will explore how to use that data when optimising your website.

In the second half of the session, we will go through how to get Google Analytics 4 running on your website. This will include, creating a Google Analytics 4 property, sending in the request, and adding additional users.

• A discussion-style session with a brief overview of how IT works in the University of Cambridge, what is expected of an IT professional working within a College, Department or other University Institution, and what resources are available for you.
• Provided for any (relatively) new IT staff (or those who may have missed this).
• The session will also introduce opportunities to network with other University IT professionals, and key contacts for supporting IT staff.

During this session find out what competitor analysis is, how you can do it, and what the benefits are.

Competitor analysis is a technique you can use to research your competitors' strengths and weaknesses. It's a useful way to get ideas for improving your content. You can also use competitor analysis to find gaps in your existing content.

The Content Community is providing four workshops on Monday 31 July to learn new skills or refresh existing ones.

During this session find out how you can improve your users' experience by making it easier to find the things they want most.

Led by content designers Lana Bozovic and Lizzie Bruce from UIS.

See related courses below.

My Cambridge Application is a ‘Go’ for launch in September for the 2024 admissions cycle.

Join us online for an overview of the project and what to expect from the September release.

We'll walk you through the application process and the improvements we've made to make it easier to complete, understand, administer, audit and trust. We'll cover:

• our vision and goals for My Cambridge Application
• what we have delivered and what that means for applicants and colleges
• what will be delivered post launch, and what will be done by the 2025 admissions cycle
• show the video walk through for My Cambridge Application
• take any questions

Find out more about Digital Admissions and the My Cambridge Application project: https://universityofcambridgecloud.sharepoint.com/sites/UoC_DigitalAdmissions

The Content Community is providing four workshops on Monday 31 July to learn new skills or refresh existing ones.

During this session find out how you can improve your users' experience by making it easier to find the things they want most.

Led by content designers Lana Bozovic and Lizzie Bruce from UIS.

See related courses below.

UIS is offering everyone the chance to join a virtual speed mentoring event. This dynamic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from diverse disciplines.

UIS mentors involved with the event:

• Ian Leslie - Director
• Beata Oxlade – Business Systems Team Lead
• Kate Livingstone – Head of Digital Transformation
• Richard Hey – Head of Institution Liaison and Relationship Management
• Adam Decan – Principal DevOps Engineer
• Jon Holgate – Head of Infrastructure

A workshop exclusively for UIS colleagues who have been nominated to be buddies to support our new joiners.