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University Information Services - Staff Learning & Development course timetable

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Thu 17 Jun – Fri 22 Oct

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June 2021

Tue 29
Introduction to Search Engine Optimisation (SEO) new Finished 10:30 - 11:30 Online

Search engine optimisation (SEO) for beginners. SEO 'is the process of improving a website or web page so it increases organic traffic quality and quantity from search engines' (Webopedia).

Put simply, the goal of using SEO tactics, for many web editors across the University, is to help users find the content that they are looking for when they use a search engine. In practice, this means a webpage appears as high up the list of relevant search results as possible. To do this, content editors need to have a basic understanding of how search engines work and what users are searching for.

This session will include a potted history of SEO and practical tips to use on your webpages. Attendees will also be able to ask questions.

The session will begin with a quick update from the Digital Presence Programme.

Learning at Work: Recognising Collaboration (panel discussion) new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

Gabriela Ahmadi-Assalemi, Simon Clarke, and Will Russell will discuss recognising the meaning, components, and benefits of effective collaboration at work.

UIS Incident Management Training: Introduction to IT Incident Management Process new Finished 11:00 - 11:45 UIS Online Courses - instructor-led

The Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

UIS Incident Management Training: Introduction to IT Incident Management Process new Finished 15:00 - 15:45 UIS Online Courses - instructor-led

In collaboration with stakeholders around UIS, the Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

Wed 30
TechLink Community: Clear as Clouds - New approaches with Microsoft Azure new Finished 14:15 - 15:45 UIS Online Courses - instructor-led

A more advanced look at options and use of the Azure cloud, including discounts via a framework agreement.

Presenters from Microsoft and Phoenix Software, Cambridge's key Microsoft partner, will explore options for using the Azure cloud for office, teaching and research purposes, with particular reference to:

  • Azure AD - key features, options for using it
  • Consultancy services to assist with transitioning from traditional on-premise infrastructure to the cloud
  • Ongoing support services to ensure that institutions get the best out of their investment in Azure moving forwards
  • Facilitating access to a range of free of charge Microsoft/Phoenix training workshops, learning platforms, etc.
  • Providing information on access to grants/funding from Geant and Microsoft
  • 15% discount on Azure PAYG metered prices, via Phoenix Software and OCRE framework (Jisc notice)

Along with this overview, there will be an opportunity for Q&A, and options for individual follow-ups for anyone wishing to explore the possibilities further.

UIS Incident Management Training: Introduction to IT Incident Management Process new Finished 15:00 - 15:45 UIS Online Courses - instructor-led

In collaboration with stakeholders around UIS, the Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

July 2021

Tue 6
UIS Learning and Development: Speed Mentoring for UIS New Starters new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

For the first time in UIS, we are offering our new starters the opportunity to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

  • Ian Leslie - Director
  • Kate Livingstone - Head of User Research
  • Ron Chambers - Head of Business Systems Assurance
  • Simon Clarke - Head of Digital Workplace Programme
  • Gabriela Ahmadi-Assalemi - Deputy Chief Information Security
  • Abraham Martin - Head of Development and Operations
Tue 20
UIS Learning and Development: Mentoring in Practice (Unit 2) new Finished 11:00 - 12:30 UIS Online Courses - instructor-led

UIS facilitates a mentoring scheme exclusively for the University's IT community and UIS' internal staff.

Mentoring can be a really useful tool in supporting colleagues to develop their professional lives and careers, in both roles as a mentor and mentee.

This is a welcome event (Unit 2) and part of the UIS' Mentoring training journey, for all mentees and mentors enrolled in the 2021-22 programme. This interactive workshop is designed to give an overview and introduction to mentoring, giving the opportunity to explore the key benefits for mentors and mentees, practice some key skills needed for both mentors and mentees, mistakes to avoid and become familiar with some simple models and tools to support the mentoring partnership and maximise its value and impact.

Mon 26
Email marketing - strategy and tactics new Finished 15:00 - 16:00 Online

In July's content community session, we look under the hood of email marketing. Whether you're sending newsletters to your staff or event invitations to an external audience, this session is for you, with a blend of the strategic and the operational.

Email continues to defy the prophecies of its impending demise, surviving Slack, instant messaging and even WeChat/Weixin (for the most part). As email turns 50, we'll explore whether iOS 15 will end the newsletter boom, where trustworthiness and personalisation fit in to your email strategy, and if you even need email when there are social media, messenger apps and collaboration tools?

  • Liam Morgan will describe how he creates high-quality newsletters that are both effective and audience-centric
  • Ashley Coidan will discuss how a strategic approach to the channel can have benefits for recipient and sender alike (and he'll be seeking volunteers to be involved in developing guiding principles for the University's email marketing)
Tue 27
Learning at Work: Exploring Collaboration (panel discussion) new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

UIS colleagues, Jon Holgate, Bob Dowling, Jessica Comber- Chaney will talk about exploring the opportunities and challenges, and find solutions around effective collaboration.

August 2021

Wed 18

The Digital Presence Programme is a five year programme responsible for improving how we provide and support websites and intranets for the University of Cambridge (amongst other things). It's important that head of departments and institutions are aware of the programme's goals and intentions to make significant changes to the University's digital landscape.

This presentation will offer you an opportunity to feed into the programme, and provide answers to your questions about it.

Tue 31
Writing for the web part 1 new Finished 16:00 - 17:00 Online

Whether you manage a website, write content or are just interested in how to write for the web, we welcome all abilities to this content community event.

We will show you how users read web content and explore common patterns of behaviour. Once you’ve understood how users consume your content, you’ll feel more confident that you’re helping to provide a good user experience.

The session will begin with a quick update from the Digital Presence Programme.

September 2021

Wed 1
Digital Admissions: Town Hall event new POSTPONED 13:00 - 14:00 UIS Online Courses - instructor-led

The Digital Admissions project aims to support the transformation of the information systems, processes and tools used in the undergraduate admissions process.

At this 'town hall' event, you will hear from project members who will show the progress made to the service and invite you to ask questions.

Thu 2

The Digital Presence Programme is a five year programme responsible for improving how we provide and support websites and intranets for the University of Cambridge (amongst other things). It's important that departmental and institutional heads are aware of the programme's goals and intentions to make significant changes to the University's digital landscape.

This presentation will offer you an opportunity to feed into the programme, and provide answers to your questions about it.

Tue 7
Learning at Work: Collaboration Best Practices (panel discussion) new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

Ron Chambers, Kate Livingstone and Abraham Martin will be talking about identifying some best practices for our effective collaboration

Thu 9
UIS Staff Summer Garden Gathering new Finished 13:00 - 15:30 Fitzwilliam College, Storey's Way

It’s been a long time since we’ve seen each other in person and as the pandemic restrictions are easing, we’d like to celebrate the end of the summer with an informal outdoor gathering at Fitzwilliam College Grove and Chapel Lawn.

Afternoon tea style food, individually boxed to include:

  • Freshly made white and wholemeal bread finger sandwiches (variety of vegan, vegetarian, fish and meat fillings)
  • Meat and vegan sausage rolls
  • Fruit and plain scones with clotted cream and strawberry jam (vegan scones with cream can be provided on request)
  • Mini choux buns
  • Victoria sponge
  • Mini tray baked cakes
  • Juice

Followed by tea and coffee

An outdoor bar is also available to purchase a selection of soft and alcoholic drinks

Tue 14

The Digital Presence Programme is a five year programme responsible for improving how we provide and support websites and intranets for the University of Cambridge (amongst other things). It's important that departmental and institutional heads are aware of the programme's goals and intentions to make significant changes to the University's digital landscape.

This presentation will offer you an opportunity to feed into the programme, and provide answers to your questions about it.

Mon 27
Introduction to accessible content new Finished 15:30 - 16:30 Online

Learn more about the barriers people face when they read content. We will show you how to write content that’s accessible and do a few practical exercises. Making content accessible, makes it better for everyone.

October 2021

Tue 12
UIS Learning and Development: Mentoring catch-up for mentors new Finished 10:00 - 10:45 UIS Online Courses - instructor-led

An informal meeting to meet mentors enrolled on the Mentoring 2021-22 programme.

Thu 14
UIS Learning and Development: Mentoring catch-up for mentees new Finished 14:00 - 14:45 UIS Online Courses - instructor-led

An informal meeting to meet mentees enrolled on the Mentoring 2021-22 programme.

Mon 18
UIS Learning and Development: Speed Mentoring for UIS Staff new Finished 15:00 - 16:00 UIS Online Courses - instructor-led

This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

  • Ian Leslie - Director
  • Carys Hayler - Lead Buiness Analyst
  • Steve Riley, Chief Operating Officer
  • Anna Langley, Service Manager
  • Simon Clarke, Head of Digital Workplace
  • Rich Wareham, Principal Software Developer
Wed 20

Updates on UIS's Relationship Management and Portfolio Management

  • User Needs, Project Priorities, and Portfolio Developments
  • Relationship Management overview
    • interactions, processes, examples
    • Schools, Colleges, NSIs, UAS, et al
  • IT Portfolios overview
    • purpose, governance, processes
    • Education, Research, Business Systems, Infrastructure
Fri 22
Introduction to Google Analytics new Finished 11:30 - 12:30 Online

Join us on Friday 22 October for a whistle-stop tour of common areas of Google Analytics and scenarios its data can help you analyse.

We will focus more on the Universal Analytics interface than Google Analytics 4, as that's the version we believe most people with Google Analytics on University websites are using.