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Development & Alumni Relations: Recharge Communication new Thu 27 Feb 2020   11:00 Finished

This course is about recharging your communication. It will cover:

  • Determine what effective communication means. Where do we start?
  • How to strengthen the relationships most important to us; work & home
  • Defusing difficult conversations; How to respond to difficult behaviour
  • The power of Active Listening to understand and communicate meaning more effectively

Successfully managing upwards depends on your confidence, diplomacy and influencing skills.

This workshop will empower you to handle tricky situations with your manager or colleagues:

  • Benefits of ‘managing up’, what’s in it for you and them?
  • Agreeing priorities and setting realistic expectations and boundaries
  • Influencing when you don’t have authority
  • Getting clarity on delegated work and appreciating the difficulties colleagues may be facing
  • Challenging decisions in a way that is solutions-focussed and enables an open two-way discussion

You will also learn how to adapt to different personal styles in order to build an effective working relationships and understand how different drivers and motivators may affect someone else’s thinking, (why do they do that?).



Related courses provided by PPD Personal and Professional Development




At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online course.

If you would prefer to complete the blended programme, which provides an opportunity to put your assertive skills into practice in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.

Communicating clearly and being engaging can be challenging in any work environment. Doing so remotely can be even more difficult. Whether you’re teaching, leading meetings or preparing for an interview, this session will provide you with constructive feedback and tips to refine your speaking style, get your points across, and increase your personal impact. Coaching will “zoom in” on the areas you need to focus on, address any concerns you may have about your communication skills, and help you shape and deliver your message with clarity and confidence.

Participants may also find it useful to complete the Presentation Skills online module

Please only book one session. This booking page may be used to book a follow-up session for additional support, through mutual agreement with the trainer.

2 other events...

Date Availability
Thu 17 Jun 2021 15:00 [Full]
Thu 17 Jun 2021 16:00 CANCELLED


Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.

Crucial Conversations: How Can We Tackle Them? new Wed 13 Jan 2021   11:00 Finished


A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong: it is sensitive by nature. For these reasons, the conversation may require courage to have. So it is human nature to delay or even avoid the conversation. The longer you leave it though, the more challenging actually having the conversation becomes.

Join this webinar to learn about the sort of crucial conversations we may need to have and why it’s important to act early. The aim is then to provide ideas and tips to help you better prepare for and handle a crucial conversation well and with confidence – whether online or in person. Some eLearning resources for you to further your learning on the topic will be shared after the session.

Demonstrating Mutual Respect new Tue 17 Nov 2020   11:30 Finished


What does demonstrating mutual respect mean to you? How do you know when it’s happening? Who do you know who does it well, and what is that they are actually doing? With guests Dr Miriam Lynn, Head of E&D, and Professor Nita Forouhi, this short live session will explore these questions and consider the skills and knowledge each of us can use and embed in our everyday interactions with others.

Demonstrating Mutual Respect: Webinar new Self-taught Booking not required


What does demonstrating mutual respect mean to you? How do you know when it’s happening? Who do you know who does it well, and what is that they are actually doing? With guests Dr Miriam Lynn, Head of E&D, and Professor Nita Forouhi, this short webinar will explore these questions and consider the skills and knowledge each of us can use and embed in our everyday interactions with others.

Access the recording of the demonstrating mutual respect webinar.

Feedback Model: Bitesize Self-taught Booking not required

Feedback Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Feedback Tips: Bitesize Self-taught Booking not required

Feedback Tips: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This course is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

High Performance Influencing Model: Bitesize Self-taught Booking not required

High Performance Influencing Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Learning at Work Week: Becoming a Conscious Leader Wed 19 May 2021   14:00 Finished


Conscious Leadership in its simplest form is bringing one’s whole self to your leadership role to create a culture of trust, care and positive influence. Using a simple tool to help you consider where you are on the conscious leadership spectrum, this short interactive session gives you the opportunity to explore what it means to be a conscious leader, and consider ways in which you can embrace this form of leadership to enhance your ability to enjoy and get the most out of a leadership role.


Join a short interactive session to learn how simple coaching skills can support the learning and development of your colleagues and your team.

LinkedIn Learning: Crucial Conversations new Self-taught Booking not required

A LinkedIn Learning course on Crucial Conversations, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Demonstrating Mutual Respect new Self-taught Booking not required

A LinkedIn Learning course on Demonstrating Mutual Respect, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Effective and Assertive Communication, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Influencing and Negotiating new Self-taught Booking not required

A LinkedIn Learning course on Influencing and Negotiating, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Leadership and Management – Feedback Skills, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

Manage a Challenging Conversation: Bitesize Self-taught Booking not required

Manage a Challenging Conversation: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This course will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.

Negotiation - An Overview: Bitesize Self-taught Booking not required

Negotiation - An Overview: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

PIs: Working Effectively with your Postdoc new Thu 25 Feb 2021   11:30 Finished

So, you’ve recruited a new postdoc – now, what can you do to you ensure you work effectively together, support their work, align your plans, help them to develop and utilise their skills, establish a sense of wellbeing (yours and theirs)? What are your responsibilities in this area, what happens if things go off track, who can help? With guest PIs, including Professor Judy Hirst, this short live session will explore these questions and consider the key skills and knowledge to achieve an effective and productive working relationship and achieve the project goals together. It will also signpost you to resources and further opportunities to build your skills in this area.

Instructions to join the online webinar will be sent 2 days before the session.

This session extends the PI working effectively with your postdoc webinar; it is a pre-requisite to have attended or to watch the webinar in full before attending. In conversation with contributor Dr Ewan St John Smith, this interactive session considers some of the extended questions that came up that we did not have time to cover. These include typical questions below.

  • What is the best way to handle a situation where a postdoc has very different expectations of the post even after many one-to-one discussions?
  • I struggle to give enough direction that they stay close to the core work. Do you have recommendations for how to help guide people towards the work that's relevant and important to you and the grant?
  • How might you handle a situation where one lab member has low enthusiasm/drive and that seems to affect others?
  • Most groups have students, early postdocs and experienced postdocs. What are the main differences in working with them?
  • How often should I interact with a member of staff during a period of extended leave, and should I support interaction with the group during leave?
Presentation Skills: Online Course Self-taught Bookable


Do you dread speaking in public or giving presentations? Or are you looking to build on your current skills and experience to make your planning and delivery more effective? This course aims to develop your skills, knowledge and confidence in both formal and informal presentation situations e.g. meetings, training sessions and conferences.

This online course provides an opportunity to explore key areas in both preparation and delivery of presentations.

Question Types: Bitesize Self-taught Booking not required

Question Types: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules..

Questioning Technique: Bitesize Self-taught Booking not required

Questioning Technique: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

When Communication Goes Wrong: Bitesize Self-taught Booking not required

When Communication Goes Wrong: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.



Related courses provided by Researcher Development Programme (RDP)



A curated collection of recommended courses by Researcher Development as part of the University of Cambridge's subscription to LinkedIn Learning.

The collection can be accessed here.

Presentation Skills Toolkit: Online Self-taught Booking not required

You've got interesting research to share, but is anyone listening?!

Presenting your research is an essential skills for a researcher, be it with your peers, at a major conference, or even to a room full of schoolchildren. This online toolkit covers a whole range of performance and presentation techniques for you to work through and incorporate into your presentations, in your own time. From crafting a story to handling the dreaded Q&A, there’s guaranteed to be something there to help you improve your presentations.

If you particularly struggle with the performance aspects of giving a presentation and don't feel comfortable talking in front of others, then you may also like to attend the Better Presentations workshop.


Outcomes:

  • Understand how to create a compelling presentation
  • Know some practical tips for giving an engaging performance
  • Understand how to continue improving with each presentation


How to Access the Course

In order to enrol for the Presentation Skills Toolkit, you will need an enrolment key.


Please use the appropriate key for your School.

Life Sciences: PSLS-pst20
Physical Sciences and Technology: SPST-pst20
Arts, Humanities and Social Sciences: AHSS-pst20

You can access the course and enrol at the following link: https://www.vle.cam.ac.uk/course/view.php?id=129841

Are you curious to learn more about how to present your work and yourself professionally outside of academia by taking advantage of the online available resources? This training will focus on professional ‘branding’ outside of academia. First, it will introduce the importance of presenting yourself and your ideas in the right way to the stakeholders you are interested in connecting with professionally. The session will then delve into how to present your skills and your experience to position yourself credibly in a relevant field, whether on LinkedIn, through your CV and bio, or by ‘online’ networking.

The training will be led by Dr Maja Spanu. Maja is an Affiliated Lecturer in International Politics at the University of Cambridge. She has extensive international experience working in research & analysis and training & teaching in higher education, policy and cultural philanthropy. Working with universities and research institutions across Europe, she regularly delivers career trainings & advice to researchers and university staff seeking to professionalise outside of academia, make their work policy-relevant or enhance their social impact in meaningful and creative ways.

Engaged Researcher Online - Research Storytelling Mon 10 May 2021   14:00 Finished

Capturing your audience’s attention and keeping it is vital for any type of public engagement. Having a good story to tell and then telling it in a compelling way enables you to connect with a wide audience. This module takes you through the art and science of storytelling: exploring attention and motivation, dramatic structure, rhetorical devices, visual enhancements, and peripheral influences so that you can craft your own engaging story.

The course will be led by Sarah Cruise. Sarah is passionate about the art and science of communication and eloquential is her rattle bag of knowledge, skills and experience which she uses to train, coach and facilitate. Sarah collects research from areas such as psychology and neuroscience, along with practitioners experience from the performing arts to fill her bag of tricks, tips and advice. Sarah has been involved in public engagement training since 2006, working closely with Cambridge University. She is also a peripatetic teacher of communication and performance skills in schools and a co-presenter on the Gin & Topic podcast.

Improvised comedy, better known simply as “improv”, describes a wide variety of theatrical forms which all share the key characteristic that content, scenes, and characters are creating spontaneously by the performers. Successful improvisors embody a set of core skills, summarized by the phrase “Yes, and…”, which can be readily taught and learnt, and which can be used by practicing scientists and science communicators to provide a framework for more effective communication and collaboration. Although born in very different contexts, improv’s core skills embody the values underpinning the shift to more participatory and dialogic forms of public engagement in the UK in recent decades.

This training is an unashamedly entertaining and enjoyable introduction to improv for scientists hoping to do better when undertaking challenging intellectual tasks in front of others and when interacting with others when you wish to be—and wish to be seen to be—responsive to their perspectives and opinions. The training is not about being funny or making people laugh, but is instead about the underlying skills which lead to successful improv, and no one should be put off for a fear of “not being funny enough”.

As a highly interactive training, everyone must be minimally comfortable talking in front of others in order to get the most out of the course.

You don’t think you are creative? Think again! This course is all about discovering easily accessible methods of visual storytelling to make your research more engaging. Visualisations are key to successful research story telling (and often research processes itself). They can help engage wide audiences effectively as well as communicate research quickly and intuitively to a wide range of audiences. This course will introduce you to a range of illustration techniques using simple exercises to get you started on illustrating your own research, and feel more confident in working with visual material. No previous knowledge or special equipment required.

The trainer will work with you personally to develop your new creative skills and to get started with your very own research visualisation.

The course will be led by Sally Stevens. Sally is an artist and animator based in Bristol, UK. Her moving image work encompasses 2D animation techniques including hand-drawn and paper cut-out, as well as video editing. She is interested in the use of animation in relation to performance, in visual analogy as a scientific tool, and has a fascination with composition and with the timing of things. She has a background in illustration and music, and has worked with theatre, orchestras and music groups to produce visual material for live events as well as video. She studied Animation MA at the Royal College of Art and since graduating has worked as a freelancer in London and Bristol, for clients including The Jersey Maritime Museum, The School of Life, the Disney Channel, M&C Saatchi, and Sound UK.

We live in visually over-saturated society. How can we use visual information to help communicate an idea with impact and effectiveness? Animation can be a powerful tool to convey a message and to capture your audiences attention and interest. It allows huge leaps in time/ concept because we have accepted the visual language of cinema, we are soaked in it, so a car can become a dinosaur and a tennis ball a mitochondria. Animation allows a whole concept to be encapsulated and transmitted without the barrier of language, across cultures.

This course will introduce you to a range of animation and storytelling techniques using simple exercises to get you started on animating your own research, and feel more confident in working with visual material. The trainer will work with you personally to develop your new creative skills and to get started with your very own research visualisation.

The course will be led by Sally Stevens. Sally is an artist and animator based in Bristol, UK. Her moving image work encompasses 2D animation techniques including hand-drawn and paper cut-out, as well as video editing. She is interested in the use of animation in relation to performance, in visual analogy as a scientific tool, and has a fascination with composition and with the timing of things. She has a background in illustration and music, and has worked with theatre, orchestras and music groups to produce visual material for live events as well as video. She studied Animation MA at the Royal College of Art and since graduating has worked as a freelancer in London and Bristol, for clients including The Jersey Maritime Museum, The School of Life, the Disney Channel, M&C Saatchi, and Sound UK.

Why is YouTube popular? Because people love watching videos. A research video can be a great way to get your message across to your collaborators, your friends, and the wider world as well as being a condition of some funding bodies.

But it isn't easy to do well - and this is where this course will make a difference. Come along and learn the skills needed to plan, shoot & edit high quality footage for research videos so that your video can stand out from the crowd. You just need yourself, a camera phone and your enthusiasm!

This course gives an introduction into how to engage with the public through media. It will cover the differing types of media, what makes research newsworthy, how to work with the communications office to gain media coverage, what to expect from an interview (print, pre-recorded, live) and how to communicate well in interviews. It will be delivered jointly with the University Communications team.

This course will cover how to use Social Media tools for Public Engagement. The course will be delivered by the Social Media and AV team.

This introductory course is intended for researchers interested in creating a project website to engage the public with their research. The course will cover start-up, design, management and promotion of project websites, sharing best practice and practical advice on aspects such as:

  • setting website aims and planning the basics
  • dealing with web developers and partners
  • using content management systems and repositories
  • making websites discoverable, user-friendly and inclusive
  • securing long-term sustainability
  • presenting and sharing research data
  • engaging the public through participation
  • dealing with website copyrights and ethical issues
  • creating awareness of websites via associated social media channels
  • evaluating audience reach and engagement.

FameLab is an international science communication competition where STEM researchers are given just three minutes to talk about their research with a public audience - without a presentation, just props you can carry yourself!

We host the Cambridge Regional Finals and our winner goes on to compete in FameLab UK (and hopefully the International FameLab Finals at Cheltenham Science Festival too!). As part of the competition we offer a short training session to develop your communication skills and help you find the content, clarity and charisma the FameLab judges look for!

Please register your interest in being part of Cambridge FameLab, including this communications training session at: https://www.cheltenhamfestivals.com/science-/famelab/famelab-uk/

FameLab is open to anyone over 21 researching or working in STEM. For more details see: https://www.cheltenhamfestivals.com/science-/famelab/eligibility/