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Theme: Digital Capability (JISC)

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49 matching courses


7 Characteristics of Resilient People: Bitesize Self-taught Booking not required

7 Characteristics of Resilient People: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Approaches to Learning: Bitesize Self-taught Booking not required

Approaches to Learning: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Better Decision Making: Bitesize Self-taught Booking not required

Better Decision Making: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Coaching - GROW Model: Bitesize Self-taught Booking not required

Coaching - GROW Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online course.

If you would prefer to complete the blended programme, which provides an opportunity to put your assertive skills into practice in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.

Communicating clearly and being engaging can be challenging in any work environment. Doing so remotely can be even more difficult. Whether you’re teaching, leading meetings or preparing for an interview, this session will provide you with constructive feedback and tips to refine your speaking style, get your points across, and increase your personal impact. Coaching will “zoom in” on the areas you need to focus on, address any concerns you may have about your communication skills, and help you shape and deliver your message with clarity and confidence.

Participants may also find it useful to complete the Presentation Skills online module

Please only book one session. This booking page may be used to book a follow-up session for additional support, through mutual agreement with the trainer.


Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.

Crucial Conversations: How Can We Tackle Them? new Wed 13 Jan 2021   11:00 Finished


A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong: it is sensitive by nature. For these reasons, the conversation may require courage to have. So it is human nature to delay or even avoid the conversation. The longer you leave it though, the more challenging actually having the conversation becomes.

Join this webinar to learn about the sort of crucial conversations we may need to have and why it’s important to act early. The aim is then to provide ideas and tips to help you better prepare for and handle a crucial conversation well and with confidence – whether online or in person. Some eLearning resources for you to further your learning on the topic will be shared after the session.


This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.

All staff using personal data in some way in their role are encouraged to complete this online course once every two years, but the precise expectations about who should complete it (and how often) in different areas of the University should be set by Heads of Department (and equivalents).

The content of this course reflects the provisions of the General Data Protection Regulation as well as related data protection law.

Demonstrating Mutual Respect new Tue 17 Nov 2020   11:30 Finished


What does demonstrating mutual respect mean to you? How do you know when it’s happening? Who do you know who does it well, and what is that they are actually doing? With guests Dr Miriam Lynn, Head of E&D, and Professor Nita Forouhi, this short live session will explore these questions and consider the skills and knowledge each of us can use and embed in our everyday interactions with others.

Demonstrating Mutual Respect: Webinar new Self-taught Booking not required


What does demonstrating mutual respect mean to you? How do you know when it’s happening? Who do you know who does it well, and what is that they are actually doing? With guests Dr Miriam Lynn, Head of E&D, and Professor Nita Forouhi, this short webinar will explore these questions and consider the skills and knowledge each of us can use and embed in our everyday interactions with others.

Access the recording of the demonstrating mutual respect webinar.

Effective Meetings: Bitesize Self-taught Booking not required

Effective Meetings: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This online course, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.

Please make a booking to receive instructions about how to access the online course.

View a short trailer for the online course.

Email Management: Online Course Self-taught Bookable


This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.

Exercise - Get Creative: Bitesize Self-taught Booking not required

Exercise - Get Creative: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Feedback Model: Bitesize Self-taught Booking not required

Feedback Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Feedback Tips: Bitesize Self-taught Booking not required

Feedback Tips: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

GANTT Charts: Bitesize Self-taught Booking not required

GANTT Charts: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This course is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

High Performance Influencing Model: Bitesize Self-taught Booking not required

High Performance Influencing Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

How to Delegate: Bitesize Self-taught Booking not required

How to Delegate: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Introduction to Mentoring: for Mentors and Mentees Fri 21 May 2021   09:30 Finished


Mentoring can be a really useful tool in helping people to develop their professional lives and careers, in both roles of mentor and mentee.

This interactive workshop is designed to give an overview and introduction to mentoring, informing participants about what mentoring is, giving them the opportunity to explore the key benefits for mentors and mentees, learn some key skills needed to both mentor and be mentored effectively and become familiar with some simple models, tools and techniques to support the mentoring partnership and maximise its value and impact.

Leadership and Management Accountabilities: Bitesize Self-taught Booking not required

Leadership and Management Accountabilities: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Leadership Styles: Bitesize Self-taught Booking not required

Leadership Styles: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Leading Change Model: Bitesize Self-taught Booking not required

Leading Change Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

LinkedIn Learning: Building your Resilience new Self-taught Booking not required

A LinkedIn Learning course on Building your Resilience, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Demonstrating Mutual Respect new Self-taught Booking not required

A LinkedIn Learning course on Demonstrating Mutual Respect, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Developing People new Self-taught Booking not required

A LinkedIn Learning course on Developing People, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Effective and Assertive Communication, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Effective Meetings new Self-taught Booking not required

A LinkedIn Learning course on Effective Meetings, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Innovation and New Ways of Working, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Managing and Leading Remotely new Self-taught Booking not required

A LinkedIn Learning course on Managing and Leading Remotely, curated by ourcambridge.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

LinkedIn Learning: Managing your Career new Self-taught Booking not required

A LinkedIn Learning course on Managing your Career, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Staff Review and Development, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

Mentoring - 5Cs Model: Bitesize Self-taught Booking not required

Mentoring - 5Cs Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Mentoring Guide: Bitesize Self-taught Booking not required

Mentoring Guide: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Personal Development Plan: Bitesize Self-taught Booking not required

Personal Development Plan: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Professional Services Career Development Programme new Wed 23 Jun 2021   09:00 Finished

A three part programme to support career development and progression for Professional Services staff:

Part 1

This highly interactive virtual workshop will enable you to step back from the ‘day-to-day’ and focus on your career objectives, short and long term. You will have the opportunity to explore what development opportunities you could grasp and what networks might assist you. You will also have the opportunity to consider what’s holding you back and how you can overcome these barriers to fulfil your career aspirations. You will leave the workshop with a personal career plan in draft format, that you will be able to explore in greater depth during the second part of the programme.

Part 2

An hour-long one-to-one virtual career coaching session provided by a professional career coach from LHH, to take place on the 13th and 14th July 2021. The booking link will be circulated for participants at a later date.

Part 3

Access to an Online Career Development Tool designed to further support career development and progression. The tool enables you to assess your skills and behavioural attributes against the levels required for your current role, and for roles that you may wish to progress into in the future. It also identifies areas for professional development to support your career development. Guidance on accessing and using the tool will be sent to you at the end of the month in which you attend the workshop.

Quick Creative Techniques: Bitesize Self-taught Booking not required

Quick Creative Techniques: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

SMART Objectives: Bitesize Self-taught Booking not required

SMART Objectives: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Whether you work in a research, teaching or professional service area, SRD (or appraisal) provides the opportunity for individuals to engage in constructive discussion with supervisors, managers or academic/research colleagues about current and future work and personal and career development. This short webinar is a useful refresher about the overall purpose and outcomes of SRD and an opportunity to consider what you can do to help ensure an effective discussion as reviewee and/or reviewer. If you are looking for more in-depth support, see one of the small group development options in Related Courses.

Staff Review and Development for Reviewees Tue 23 Mar 2021   09:30 Finished


The Staff Review and Development process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This course will focus on how you can prepare for and get the most out of your review meeting. You will also have the opportunity to develop a range of skills and techniques that may be used during reviews to focus on setting objectives and action planning.

Staff Review and Development for Reviewers Wed 12 May 2021   09:30 Finished


The Staff Review and Development process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This course will focus on practical advice and development of a range of skills and techniques that may be used effectively when reviewing others. It will provide an opportunity for review practice, discussion with other reviewers and provide useful reminders of good practice.

Stages of Problem Solving: Bitesize Self-taught Booking not required

Stages of Problem Solving: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Time Management: Online Course Self-taught Bookable


It is anticipated that it will take around 25 minutes to go through the online materials plus additional time to complete the exercises.

Tuckman's Team Development Model: Bitesize Self-taught Booking not required

Tuckman's Team Development Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Visualisation: Bitesize Self-taught Booking not required

Visualisation: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

What Makes a Successful Team: Bitesize Self-taught Booking not required

What Makes a Successful Team: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

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