Cancellation and Non-attendance
We ask that participants do not book on training courses unless they are sure they can attend.
Places are at a premium and reserving places by booking and then cancelling will penalise other participants on over-subscribed events and incur a cost to the University. However, we understand that in some instances cancellation may be for unavoidable reasons.
How to cancel your booking
If you need to cancel your place, please do so as soon as possible.
- Choose Your Bookings
- Choose the relevant booking
- Select Cancel booking
- Select a reason for cancellation
- Choose Cancel Booking
Repeat and late cancellers
If you are found to be repeatedly making cancellations less than two working days before an event, you may be contacted via your department and your supervisor, and we may refuse your attendance on future training courses.
Non-attendance of courses
We ask that participants do not book on courses unless they are sure they can attend. Places are at a premium and reserving places by booking and then not attending will penalise other participants on over-subscribed events and incur a cost to the University. However, we understand that in some instances non-attendance may be for unavoidable reasons.
If you repeatedly fail to attend courses you may be contacted via your department and your supervisor, and we may refuse your attendance on future training courses.
If you have any questions regarding this please contact us.
Late attendance at courses
Everybody is expected to be at the event before the advertised start time so the event can start on time. We recommend that you aim to be at the event 15 minutes before the start to allow for delays. Make sure that you know exactly where the course is being held before you set off. WE make every effort to ensure that events start on time. If you are more than 10 minutes late, you may be turned away.