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Thu 30 Jul 2020
09:15 - 13:00


Provided by: ourcambridge


Bookings cannot be made on this event (Event is cancelled).

Other dates:

Tue 25 Aug 2020

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Facilitation Skills for Continuous Improvement

Thu 30 Jul 2020


This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

Target audience
  • All current Cambridge University members (departments and colleges)
  • Further details regarding eligibility criteria are available

Must have completed "Introduction to Lean in HE - Making Improvements in the Workplace course.


Number of sessions: 1

# Date Time Venue Trainer
1 Thu 30 Jul   09:15 - 13:00 09:15 - 13:00 Greenwich House, Jaffna Room map Linda Spinks
  • To refresh your knowledge of Lean Tools and Techniques
  • To develop your knowledge of the workshop facilitation process
  • To challenge your knowledge of selecting the right tool or approach
  • To develop your knowledge of using an A3 Improvement Charter to support your planning
  • To provide tips for increasing your confidence when facilitating workshops
  • To know how to react when workshops don't go to plan
  • To develop your understanding of how to capture workshop outputs and develop next steps
  • Classroom based with group work

One four-hour session

Related courses
Business Improvement

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