University Information Services - Staff Learning & Development course timetable

A workshop session exclusively for UIS colleagues who have been nominated to be a 'buddy' to support new joiners to the organisation.

New colleagues to UIS are invited to join a welcome event to meet our Chief Operating Officer, Steve Riley and members from our Administration and HR Office.

We are undertaking a short exploratory research project on Identity and Access Management (six weeks). Reporting recommendations and findings from interviews with SMEs from the wider Cambridge communities, to understand the broad range of topics, issues and needs in the organisation.

This will be submitted to the UIS Technical Design Authority and associated groups for consideration. The aim is to evidence the need for a more robust Discovery and Requirements phase to inform and design the right solution for the future of IAM. Also to help shape the roadmap of how we move from our current situation to a far more robust and modern future.

During this project we will be capturing & understanding a broad range topics including but not exclusively:

• Defining Identity and access management
• Business needs
• Internal & end user needs
• Technology limitations, issues & needs
• Future technology needs
• Organisational impact
• Processes & governance
• Risks & Issues (immediate & longer term)
• Legal and security issues

We would like to share the project process with you and would like to have an initial discussion about your burgeoning issues, concerns and topics.

February's event will introduce you to the 2i checklist and explain how to use it. After introducing you to the checklist, we'll have a go at applying the checklist to a piece of writing.

This event has 25 spaces so that we can support the small-group exercise. There's a waiting list so that any cancellations go to someone else. We'll run a second session if there are five or more people on the waiting list. For the exercise, you're welcome to bring your own piece of content to look at in your group. There will also be an example to work on for those who do not have something they can share.

We'll record the main part of the event about the checklist for anyone unable to attend. The recording and event resources will be available on the Digital Presence Programme's SharePoint site as soon as possible after the event.

This event will introduce you to the 2i checklist and explain how to use it. After introducing you to the checklist, we'll have a go at applying the checklist to a piece of writing.

This event has 30 spaces so that we can support the small-group exercise and has been offered first to those who were on the waiting list for the first edition held on Monday 28 February. For the workshop activity in breakout rooms, we will be using a Miro board and reviewing a webpage (we have two examples to choose from). You can access both in your browser, and we suggest using a laptop or desktop computer rather than a smartphone to make switching between windows easier.

The event resources will be available on the Digital Presence Programme's SharePoint site as soon as possible after the event.

New colleagues to UIS are invited to join a welcome event to meet our Chief Operating Officer, Steve Riley and members from our Administration and HR Office.

This workshop is mainly for UIS colleagues who have recently been appointed with line management responsibilities and are new to the role of managing staff and teams.

Find out how to research the way users talk about your topic and use your findings to optimise your content for search

Adding the sorts of words that your users understand and search for to your content makes it quicker and easier to use. This research can also help you select keywords, which you can put in the right places for search engines to make it easier to find.

We'll show you some ways to research how your users talk about your topic, and how to make a keyword map of your pages to avoid them competing with each other. We'll make the template available for you to use in your own work.

Topics

• Analysing enquiries to improve your web content
• Alternative sources to look at if you don't have access to enquiries
• Creating a keyword map for your website

We'll also provide a quick look at the forthcoming new style guide.

New colleagues to UIS are invited to join a welcome event to meet our Chief Operating Officer, Steve Riley and members from our Administration and HR Office.

In this talk we’ll take a look at usability principles for interaction design. We’ll explain how we define and measure usability, why it’s important and what we can do to improve it. Then we will explore a set of widely used principles that can be employed to improve the experience of using digital platforms.

Overview

• What is usability?
• How we measure the usability of a system
• Usability principles for interaction design

You'll also have the opportunity to ask questions.

Speaker

• Jonathan Mitchell, User Experience Designer (University Information Services)

An open discussion:

• Following MCS review and report ('Review of managed desktop provision (UIS)' - 13 April 2022)
• User Requirements - hardware, software (local, inter-institutional, visitors)
• Decommissioning & Future Direction - emerging technology options
• Requested by CITMG (https://www.citmg.group.cam.ac.uk)

Our first session to kick off Learning at Work Week at the University, will be presented by Ian Hosking, a User Researcher at UIS, and Bill Nicholl, University Senior Lecturer in Design & Technology Education.

They will inspire you to think creatively and explain how to be an effective problem solver in your work.

• 14:15-14:55 – Microsoft Defender – Overview of environment, followed by Q&A
• 14:55-15:05 – Brief Break
• 15:05-15:45 – Internal and external collaboration on Teams, following by Q&A
  • Federated Collaboration vs Guest Collaboration (communications & file sharing)
  • Shared Channels
  • External and Guest collaboration governance
  • Q & A

Phoenix are happy to follow up and engage individually as well, to discuss specific requirements as appropriate.

Part of our series of inspiring sessions for Learning at Work Week with University Information Services (UIS), we welcome back Ian Hosking, User Researcher at UIS and Bill Nicholl a Senior Lecturer at the University.

They will encourage you to explore creative thinking to build a creative organization and workplace.

Guest Speaker Carrie Goucher, Founder of Onefish Twofish Ltd, will show you how to have proactive meetings and be creative while doing so.

Our Learning at Work Week programme will conclude with a panel discussion to discuss how we can implement creative problem-solving at the University.

Panelists: Ian Leslie (Director, UIS), Dave Hall (CEO, The Ideas Centre Ltd), Linda Spinks (Process improvement Manager- ourcambridge) and Carrie Goucher (Founder of Onefish Twofish Ltd.) Moderator: Will Russell ( Enterprise Service Manager)

We are offering our new starters to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

• Ian Leslie - Director
• John Holgate- Head of Infrastructure
• Rachel Coleman- Head of Enterprise Database Application
• Jamie Thorogood- Application Architect
• Adam Deacon- Principal DevOps Engineer
• Chris Mitchell- Head of Product and Service Design

With enough initialisms to drown in, the data privacy and protection legislation that affects our apps, online services and websites can seem impenetrable. So how do we demonstrate that we understand our users' concerns, comply with regulations and strike the balance between business and user needs?

In this session, we'll provide a refresher on cookie consent and data privacy compliance on web channels. We will review the current www.cam.ac.uk cookie and privacy setup. We will also explore when you might need to adopt local versions.

UIS is offering members of the IT community the chance to join a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved with the event:

• Ian Leslie - Director
• Stephen Riley – Chief Operating Officer
• Kate Livingstone – Head of Digital Transformation
• Richard Hey – Head of Institution Liaison and Relationship Management
• Ron Chambers – Head of Enterprise solutions
• Abraham Martin – Head of DevOps Division

Join us at the next Content Community event to get a checklist of regular website maintenance jobs that content editors can do. We will go through how to do the tasks and how they contribute to good user experience. Examples include how to find and address broken links, establishing a content review schedule, and things you should test regularly.