Theme: Demonstrating Value

• Surveys are a popular way to collect data on a range of topics related to your library service but it is all too easy to get them wrong. If you struggle to design effective surveys you are not alone – they are often far more complex than they look.

• This interactive session will outline the basics of designing a survey, how to draft questions to get the answers you really want, some of the common pitfalls to avoid, the different software options available to help you and some tips and tricks for using surveys effectively. At the end of the session attendees will be able to put together a successful survey on a range of topics. If attendees wish to bring a draft survey that they are working on to use during the session they are welcome to do so.

Please note: Since this session was last offered, web accessibility has become increasingly important. The session has been revised to cover both usability testing and assessing the accessibility of websites.

This session will help you get started with website usability testing. The session will be interactive and activity-based, which will give you a chance to try out some testing and to reflect as a group on the experience. It will also provide you with some tips and tricks that can be used to help you conduct your own usability testing. If you’ve ever wondered how people actually use your library website, or are currently thinking about how to best revamp your Libguides to match the approaches and needs of your users, this one’s for you!

Making LibGuides which are usable, accessible and look great is not always an easy task, but it definitely can be done! This introductory training will cover everything from the basics – how to add text and images, edit and rearrange content – to presenting content in an effective, usable and attractive way. We’ll also discuss how you can ensure that your LibGuides meet accessibility standards.

This course is particularly aimed at people who are new to LibGuides editing or any current editors who feel that they would benefit from a refresher. If you don’t have a LibGuides account, or access to a LibGuide to work on during the session, please contact the course leader (hem37) in advance so that an account and a training guide can be arranged for you.

A forum for Library Assistants and assistant staff across Cambridge University libraries with a series of talks and discussions around what the role means and how we can diversify and make the most of it in different library contexts.