The Art of Negotiation and Influence (GSLS) Extra run
Description
A one day master class in communication from an external trainer who has previously been employed as a hostage negotiator and detective in the Metropolitan Police Force. Participants will gain a practical insight into how professional communicators communicate, and how it can be applied in everyday life.
At the end of the session participants will:
- Know how to persuade and influence effectively
- Understand how to have greater impact when communicating
- Have practiced the fundamental tools of professional communicators
Topics:
- Levels of communication
- Trust
- Stages of active listening
- Non-judgmental language
- Achieving win/win
- Building rapport
- Do's and don'ts
Target audience
GSLS Members
Format
Interactive Workshop
Duration
1 full day (lunch provided)
Theme
Cambridge Festival Coordinators Training
Events available