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Wed 6 May 2020
09:15 - 13:00


Provided by: ourcambridge


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Facilitation Skills for Continuous Improvement

Wed 6 May 2020


This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

Target audience
  • All current Cambridge University members (departments and colleges)
  • Further details regarding eligibility criteria are available

Must have completed "Introduction to Lean in HE - Making Improvements in the Workplace course.


Number of sessions: 1

# Date Time Venue Trainer
1 Wed 6 May   09:15 - 13:00 09:15 - 13:00 Greenwich House, Jaffna Room map Linda Spinks
  • To refresh your knowledge of Lean Tools and Techniques
  • To develop your knowledge of the workshop facilitation process
  • To challenge your knowledge of selecting the right tool or approach
  • To develop your knowledge of using an A3 Improvement Charter to support your planning
  • To provide tips for increasing your confidence when facilitating workshops
  • To know how to react when workshops don't go to plan
  • To develop your understanding of how to capture workshop outputs and develop next steps
  • Classroom based with group work

One four-hour session

Related courses
Business Improvement

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