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Cambridge University Library Staff Learning & Development course timetable

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Wed 4 Jul 2018 – Wed 10 Oct 2018

July 2018

Wed 4	Cambridge University Libraries Staff : SRDs - An Overview of the Changes to the Process Finished 14:00 - 14:30 N/A An overview of the changes to the Cambridge University Libraries Staff Review and Development Process
Tue 17	Cambridge University Libraries Staff : Customer Service Excellence am (Pilot workshop) Finished 09:30 - 12:30 N/A An interactive workshop, focusing on providing service for both internal (colleagues) and external (readers) customers.
	Cambridge University Libraries Staff : Finance Team: Vision and Challenge Statements Finished 10:30 - 12:30 External Venue Bespoke session for Finance team to assist in setting their vision and challenge statements
	Cambridge University Libraries Staff : Customer Service Excellence pm (Pilot workshop) Finished 13:30 - 16:30 N/A An interactive workshop, focusing on providing service for both internal (colleagues) and external (readers) customers.
Wed 18	Cambridge University Libraries Staff : SRDs - An Overview of the Changes to the Process Finished 10:30 - 11:00 N/A An overview of the changes to the Cambridge University Libraries Staff Review and Development Process
	Cambridge University Libraries Staff : SRDs - Getting the most out of your Staff Review Meeting Finished 14:00 - 15:30 N/A A briefing on the SRD process and how to get the most of it
Mon 23	Cambridge University Libraries Staff : SRDs - Getting the most out of your Staff Review Meeting Finished 14:00 - 15:30 N/A A briefing on the SRD process and how to get the most of it
Wed 25	Cambridge University Libraries Staff : SRDs - An Overview of the Changes to the Process Finished 10:00 - 10:30 N/A An overview of the changes to the Cambridge University Libraries Staff Review and Development Process
	Cambridge University Libraries Staff : Customer Service Excellence for Engineering Library Finished 15:30 - 16:30 N/A An interactive workshop, focusing on providing service for both internal (colleagues) and external (readers) customers.
Thu 26	Cambridge University Libraries Staff : Analysing Business Processes Finished 10:00 - 12:00 N/A This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking. The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.
Mon 30	Cambridge University Libraries Staff : SRDs - Getting the most out of your Staff Review Meeting Finished 10:00 - 11:30 N/A A briefing on the SRD process and how to get the most of it
Tue 31	Cambridge University Libraries Staff : Health & Safety Briefing Finished 11:00 - 11:45 N/A A general Health and Safety and Security briefing for staff who work in the main Cambridge University Library Building and the affiliated Faculty Libraries.
	Cambridge University Libraries Staff : Induction Workshop Finished 13:00 - 16:30 N/A This is an interactive workshop, designed to help new staff learn more about the Cambridge University Library and meet some of the key people who work in it.

August 2018

Mon 6	Cambridge University Libraries Staff : The Fundamentals of Project Management Finished 09:30 - 16:30 Cambridge University Library, IT Training Room An interactive workshop covering the basics of project management.
Wed 8	Cambridge University Libraries Staff : Who Stole My Pie? How to Manage Priorities, Interests and Expectations Finished 09:30 - 16:30 Cambridge University Library, IT Training Room Reality Alert for Managers… There will always be too much to do within the time available! We cannot manage time, but we can manage ourselves and our workload within the time we do have. The trick is to get better at your P.I.E. management! Most managers would like to organise themselves more effectively whilst helping their team to develop and achieve more. This, in turn, can help to reduce stress levels and enhance the feeling of wellbeing.
Wed 22	Cambridge University Libraries Staff : Who Stole My Pie? How to Manage Priorities, Interests and Expectations Finished 09:30 - 16:30 Cambridge University Library, IT Training Room Reality Alert for Managers… There will always be too much to do within the time available! We cannot manage time, but we can manage ourselves and our workload within the time we do have. The trick is to get better at your P.I.E. management! Most managers would like to organise themselves more effectively whilst helping their team to develop and achieve more. This, in turn, can help to reduce stress levels and enhance the feeling of wellbeing.

September 2018

Mon 3	Cambridge University Libraries Staff : Riding the Waves; Managing Teams Through Change & Uncertainty Finished 09:30 - 16:30 Cambridge University Library, IT Training Room Many managers attempt to ‘project manage’ their way through change, deal with uncertainty when it happens or try and ignore it altogether. Such managers then seem surprised by the backlash and resistance they get from their staff! Most managers would like change to be easier and less time consuming. Most managers would like to plan effectively even in times of uncertainty. This workshop will give you a range of practical and thought-provoking tools, tips and techniques to help you lead and facilitate changes more effectively
Tue 4	Cambridge University Libraries Staff : Health & Safety Briefing (cancelled as not enough new starters) CANCELLED 11:00 - 11:45 Cambridge University Library, IT Training Room A general Health and Safety and Security briefing for staff who work in the main Cambridge University Library Building and the affiliated Faculty Libraries.
	Cambridge University Libraries Staff : Induction Workshop (cancelled as not enough new starters) CANCELLED 13:00 - 16:30 Cambridge University Library, IT Training Room This is an interactive workshop, designed to help new staff learn more about the Cambridge University Library and meet some of the key people who work in it.
Mon 10	Cambridge University Libraries Staff : Introduction to Lean Six Sigma (cancelled as not enough participants) CANCELLED 09:30 - 16:30 Cambridge University Library, IT Training Room The course is designed to give participants an overview of Lean six sigma thinking as applied within Higher Education, and an explanation of some of the basic tools used to improve business processes.
Mon 17	Cambridge University Libraries Staff : Effective HR Skills for Managers (pilot) Finished 09:30 - 16:30 Cambridge University Library, IT Training Room One day workshop for CUL Managers
Tue 25	Cambridge University Libraries Staff : Health & Safety Briefing Finished 11:00 - 11:45 Cambridge University Library, IT Training Room A general Health and Safety and Security briefing for staff who work in the main Cambridge University Library Building and the affiliated Faculty Libraries.
	Cambridge University Libraries Staff : Induction Workshop Finished 13:00 - 16:30 Cambridge University Library, IT Training Room This is an interactive workshop, designed to help new staff learn more about the Cambridge University Library and meet some of the key people who work in it.

October 2018

Mon 8	Cambridge University Libraries Staff : SRDs - Getting the most out of your Staff Review Meeting Finished 14:30 - 16:00 Cambridge University Library, IT Training Room A briefing session on the Cambridge University Libraries Staff Review and Development Process
Wed 10	Cambridge University Libraries Staff : SRDs - Getting the most out of your Staff Review Meeting Finished 14:30 - 16:00 Cambridge University Library, IT Training Room A briefing session on the Cambridge University Libraries Staff Review and Development Process