Analysing Business Processes: Where Do I Start? Updated
This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.
- All current Cambridge University staff members (incl. departments and colleges)
- Further details regarding eligibility criteria are available
Number of sessions: 1
# | Date | Time | Venue | Trainer |
---|---|---|---|---|
1 | Wed 31 Mar 2021 14:00 - 16:30 | 14:00 - 16:30 | Linda Spinks |
- Interactive workshop
- Via MS Teams
Access to browser for interactive work via the Miro platform.
- One session of approximately two hours
- Introduction to Lean in HE: Making Improvements in the Workplace (Virtual)
- Lean Practitioner Course (LCS 1b)
- 8 Wastes
- Process Mapping and Analysis
- SIPOC training
- Six Thinking Hats
- Understanding the Root Cause - "5 Why's" meets "6 Honest Men"
- What is Lean?
- Understanding and Measuring Benefits in Lean Management
Booking / availability