Microsoft Outlook 2016 Level 1 LoanNew
Self-taught course
Description
Microsoft Outlook 2016 - Level 1 enables users to be able to send and receive emails, schedule appointments and maintain contact details information.
Target audience
- Microsoft Outlook 2016 - Level 1 assumes little or no knowledge of the software.
Prerequisites
- It would be beneficial to have a general understanding of personal computers and the Windows operating system environment.
Topics covered
Email Concepts
- How Email Works
- Email Addresses
- The Benefits Of Email
- Email Etiquette
- Emails And Viruses
- Digital Signatures
Getting Started With Outlook
- Understanding Outlook 2016
- Starting Outlook From The Desktop
- Common Outlook 2016 Screen Elements
- Using The Ribbon
- Using Ribbon KeyTips
- Showing And Collapsing The Ribbon
- Understanding The Backstage View
- Accessing The Backstage View
- Understanding The Quick Access Toolbar
- Adding Commands To The QAT
- Navigating To Outlook Features
- Sneaking A Peek
- The Folder Pane
- The To-Do Bar
- The Mail Screen
- The Calendar Screen
- The People Screen
- The Tasks Screen
- The Notes Screen
- The Outlook Today Screen
- Changing The Office Theme
- Exiting Outlook
Sending Email
- Email In Outlook
- How Outlook Mail Works
- Composing An Email Message
- The Message Window
- Creating A New Message
- Checking The Spelling
- Adding An Attachment To A Message
- Adding Importance
- Requesting Message Receipts
- Sending The Message
- Creating An AutoSignature
- Using An AutoSignature
- Removing An AutoSignature
- Sending A Courtesy Copy
- Sending A Blind Copy
Receiving Email
- Understanding The Inbox
- Retrieving Email
- Opening An Outlook Data File
- Adjusting The Message View
- Previewing Messages
- Arranging Messages
- Reading Messages
- Opening Several Messages
- Understanding Conversation View
- Navigating Messages In A Conversation
- Replying To A Message
- Replying To A Message In A Conversation
- Replying To All Messages
- Replying Without The Original Message
- Adding Comments To Replies
- Getting Replies Sent To Another Address
- Forwarding Messages
- Finding Related Messages
- Ignoring Conversations
- Marking Messages As Unread
- Understanding Clutter
Working With Attachments
- Understanding File Attachments
- Inserting A File Attachment
- Attaching Other Outlook Items
- Previewing Attachments
- Saving A File Attachment
- Opening A File Attachment
Flagging Messages
- About Flags And Reminders
- Flagging Messages In The Message List
- Sending A Message With A Flag
- Adding A Reminder To Your Messages
- Changing The Default Quick Click Flag
- Removing A Flag
Junk Email
- Spamming And Junk Email
- Phishing And Junk Email
- Understanding Junk Email Options
- Marking Messages As Junk Mail
- Marking Messages As Safe
- Managing The Senders Lists
- Importing A Blocked Senders List
- Exporting A Blocked Senders List
- Deleting Junk Email
Working With The Calendar
- Accessing The Calendar
- Changing The Calendar Arrangement
- Displaying Specific Dates
- Navigating Within A Calendar
- Changing The Current View
- Creating A Second Time Zone
- Removing A Time Zone
- Creating A New Calendar
- Working With Multiple Calendars
- Deleting A Calendar
- Sharing Calendars
- Understanding The Weather Bar
People
- Understanding People View
- Understanding The Contact Form
- Viewing Your Contacts
- Creating A New Contact
- Entering Contact Details
- Editing Contact Details
- Inserting A Contact Picture
- Adding Contacts For An Existing Company
- Printing Contact Details
- Deleting An Unwanted Contact
- Recovering A Deleted Contact
Tasks
- Tasks And The To-Do List
- Creating Tasks
- Changing Task Views
- Sorting Tasks
- Working With Tasks
- Deleting Tasks
- Printing A Task List
Getting Help
- Understanding How Help Works
- Using Tell Me
- Accessing The Help Window
- Navigating The Help Window
- Using Google To Get Help
- Using Smart Lookup
- Printing A Help Topic
Objectives
At the completion of this course you should be able to:
- Understand some of the more basic email concepts
- Start Microsoft Outlook and navigate its key features
- Create and send email messages
- Receive emails in your Inbox and then work with them
- Competently work with file and item attachments within email messages
- Work with message flags and reminders
- Work effectively with junk email
- Work with the Calendar feature
- Create and work with contacts
- Create and work with tasks
- Obtain help for Outlook whenever you need it
Format
Watsonia workbook with 138 topics. Files for the exercises are provided on a CD or can be downloaded here
Duration
Approximately 20 hours
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