Analysing Business Processes: Where do I start?

New

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

• All current Cambridge University staff members
• Further details regarding eligibility criteria are available

Number of sessions: 1

• Interactive workshop

One session of approximately two hours