All Development and Alumni Relations - Staff Learning & Development courses

Psychological Safety – we have heard the term, but what does it mean on a practical level?

In this focused workshop we will bring the term to life – exploring what it means, and most importantly, sharing practical ideas of how we can each promote a culture where we each feel safe to be ourselves, safe to fully contribute and feel valued. We will focus on two key areas – Psychological Safety (feeling safe to put oneself at risk) and Psychological Standing (feeling entitled to speak up and to act).

Pearn Kandola has worked with organisations for nearly 40 years to promote inclusive and high performance cultures. In addition to working with Higher Education, they draw on their experience of working across a range of sectors in the UK and internationally.

This course is about recharging your communication. It will cover:

• Determine what effective communication means. Where do we start?
• How to strengthen the relationships most important to us; work & home
• Defusing difficult conversations; How to respond to difficult behaviour
• The power of Active Listening to understand and communicate meaning more effectively

The session will help us all reflect and prepare for the next iteration of our Gallup Q12 survey.

We would explore the role of line managers on the satisfaction and motivation levels their team members, in addition to the office-wide initiatives that we have in place. What is the responsibility of Leadership Team, of Senior Management Group, and of individual managers to help employees feel engaged, satisfied and motivated, and ultimately to positively impact retention.

Have you ever been concerned about a situation and wanted to help, but didn't? Hearing a racist/sexist/homophobic joke in the tea room? Seeing an inappropriate touch of a friend? Watching a colleague wince at being belittled or interrupted in a team meeting? You're not alone, this is more common for many of us than you might think.

Come along to this short session to find out why this happens and what it means to be an active bystander. This includes simple changes and actions you can take to support others around you without confrontation and, over time, support a more inclusive environment for all of us to live and work in.

Want to become Buddy but not sure what is means? worried about having no experience? Worry no more!

In this informal workshop learn about our buddy programme, how to be a great buddy, how to communicate effectively, what to do in difficult scenarios, and a few other top tips!

You can ask any questions and raise any concerns you have about becoming a buddy during the session.

Participants review coaching tools introduced in the Major Gift Officer Learning Series:

• Donor Development Chart
• Priority Grid
• Personality Profiles
• Nine Navigation Points for Strategy
• Process for Locating Philanthropic Passion

Participants plan how they will lead by example to best equip their teams to apply each tool habitually.

Participants step through each of the nine Navigation Points and experienced managers discuss how they have embedded these concepts in their work—what has worked well, and what they would like advice on improving.

Participants discuss their common challenges in coaching team members to greatest advantage and brainstorm how to address these challenges.

Participants create an action plan to commit to supporting their team members regularly, strategically, and intentionally before, during, and after the series.

This one-day course is an introduction to managing projects and sets out a series of 10 logical steps and presents them in a practical way.

The course is based on established project management principles which can be applied across industry and although it is not focused on individual organisational methods the training will seek to apply the learning to the specific environments that the delegates work in.

Everyone will be provided with a ‘soft’ copy of Provek’s ‘How to Run a Project (and Succeed!) in 10 steps’ book which includes a number of practical scenarios and examples of key project documentation.

The course will include the following:

• Identifying projects in a world of business-as-usual.
• Creating a life cycle structure for a project.
• Laying solid foundations for a project (business case and requirements).
• Planning a project.
• Getting buy-in for a project.
• Allocating work effectively to a team.
• Monitoring and controlling a project.
• Managing unplanned events (risks, issues and changes).

An intensive programme providing skills based training on capabilities and strategies for major gift fundraising within the University and Colleges.

The programme consists of four sessions over a five month period;

• Session 1 - Donor-Centred Philanthropy
• Session 2 - Optimising the In-Person Meeting
• Sessions 3 & 4 - Driving Meaningful Commitment

A short, intensive workshop exploring the role of the manager in supporting participants through the Major Gift Officer Learning Series. The half day workshop will cover;

• Coaching fundamentals.
• Key tools and concepts that will be used within the Major Gift Officer Learning Series and how managers can use them to help their teams apply what has been learnt.
• Strategies for coaching teams to higher levels of performance.

Partners in Philanthropy Briefing is a workshop for previous participants of the Major Gift Officer Learning Series.

Participants will receive a refresher of the tools, techniques and concepts covered in the original learning series and explore how these will be embedded into the organisation to better support the development process and create a cohesive culture of philanthropy.

Delivered in a safe and supportive environment, this harassment prevention training offers individuals the opportunity to learn about the different factors that might create and perpetuate a work environment in which harassment and bullying occur, and strategies for how to address this.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.