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Amicus Training

All Amicus Training courses

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This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

This is an interactive overview session led by departments, showcasing how they are using Amicus and where you can view information that may be useful to you in your role. Tea, cake and scones will be provided.

Amicus 1-2-1 training new Unscheduled Not bookable

This is a bespoke 1-2-1 session with an Amicus trainer. The agenda is yours!

Amicus 1-2-1 training for cutover new Mon 6 Nov 2017   10:00 Finished

This is a bespoke 1-2-1 session with an Amicus trainer. The agenda is yours!

Amicus Access Policy for All Amicus Users Self-taught Booking not required

This course will take no more than ten minutes to complete. There is a short assessment at the end of the course.

The course introduces the Amicus Access policy that supports how fundraising and alumni relations teams across Collegiate Cambridge, including affiliated groups and institutions, use the Amicus system.

You do not need sound for this course.

Amicus - Adding actions Thu 5 Oct 2017   09:30 Finished

This course covers the system steps required to add actions in Amicus:

  • Adding an action
  • Assigning actions
  • Reminders
  • Completing actions
Amicus - Adding and maintaining events Tue 10 Oct 2017   10:00 Finished

This course is for development and alumni relations staff responsible for adding and maintaining event information in Amicus. It covers:

  • Creating an event, budgets, resources and sending invitations
  • Managing bookings, dietary requirements and attaching documents
  • Creating a guest list, name badges and attendee itineraries
Amicus - Adding a volunteer Wed 25 Oct 2017   09:30 Finished

This course will go through the system steps to creating a volunteer in Amicus:

  • How to create volunteers and opportunities and activities
  • Assigning volunteers to an opportunity and document checks
  • Creating a board or committee
  • Withdrawing or deactivating a volunteer
  • Overview of coding a speaker
Amicus - Adding employment Fri 6 Oct 2017   11:30 Finished

This course covers the system steps in Amicus to add or update employment records:

  • Adding employment
  • Updating employment
Amicus - Adding mass communications Wed 27 Sep 2017   10:30 Finished

This course covers the mass communications functionality within the Amicus system:

  • How many users can be part of mass communications
  • How to set up a mass communications
  • Using communication templates
  • Managing salutations and contact preferences
Amicus - Adding relationships and households Thu 12 Oct 2017   11:30 Finished

This course covers the system steps required in Amicus to add and update relationships and households:

  • Adding a household
  • Adding a relationship
  • Editing households and relationships
Amicus Assessment new Mon 20 Feb 2017   13:00 POSTPONED

On completion of Amicus training, you will need to enrol on an assessment course. You will need to complete a maximum of 3 scenarios within Amicus. This will ensure you are comfortable and confident using the system in preparation for when we go live. It's not a scary test - remember:

  • You can bring your training notes
  • A trainer will be on hand to answer any questions
Amicus Basics new Tue 14 Feb 2017   09:30 Finished

This course is designed to give you the foundation knowledge of what is held in Amicus and help you get started using it. It will cover:

  • How to view and edit contact records
  • Where to find employment, education, relationships, giving details and interests
  • Recording actions and interactions
  • An overview of the prospect solicitation cycle and how to complete contact reports
  • How to create a contact records
  • Corresponding with individuals
  • How to view reports
Amicus Basics - PILOT new Wed 11 Jan 2017   09:00 Finished

This is a pilot run of the Amicus Basics course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

This session is a working session to help you add and edit Biographical Details, add Addresses, and link Business Addresses in Amicus.

Amicus Communications new Thu 16 Feb 2017   14:00 Finished

This course covers the communications functionality within the Amicus system:

  • Sending mass communications
  • Corresponding with individuals or small groups
  • Managing salutations and contact preferences
  • Recording famous individuals, social media and CAM contributors
  • Managing templates and managing the Communications working group
Amicus Communications - PILOT new Fri 20 Jan 2017   10:00 Finished

This is a pilot run of the Amicus Communications course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

Amicus - Contact Reports new Mon 11 Mar 2019   14:30 Finished

Learn why its important to record Contact Reports in Amicus. You will learn to find the correct contact, create an Action, then create a contact report which can then be linked to a solicitation cycle.

Amicus - Creating a new contact record Wed 18 Oct 2017   09:30 Finished

This course covers the system steps to add a new contact record in Amicus:

  • Create a contact
  • Updating core biographical information
  • Primary and secondary categories
  • Data protection essentials
Amicus - Creating complex reports Thu 19 Oct 2017   15:00 Finished

This course shows you how to create bespoke reports containing complex and detailed data sets.

Amicus data exchange reports new Tue 12 Mar 2019   10:15 Finished

This session will give you an overview updates are received by Cambridge University Development and Alumni Relations. We will also look at how updates are recorded (with an overview of key fields in Amicus). You will also be shown how to download and filter the monthly data exchange reports.

Amicus - Donor list and recognition groups Fri 13 Oct 2017   10:00 Finished

This course covers the system steps and process for maintaining:

  • Donor list
  • Recognition groups
  • VC letters
Amicus essentials - refresher course Unscheduled Not bookable

This course is a short refresher session of the Introduction to Amicus for new College starters course. This is ideal for anyone who completed the introductory course and either hasn't used Amicus since or would like some reminders of where to find essential information.

Amicus Events new Thu 16 Feb 2017   09:30 Finished

Following completion of the Amicus Basics course, this session will give you give you detailed knowledge of:

  • Creating an event, budgets, resources and sending invitations
  • Managing bookings, dietary requirements and attaching documents
  • Creating a guest list, name badges and attendee itineraries
Amicus Events overview new Mon 23 Sep 2019   10:00 Finished

For users unfamiliar with the Events module in Amicus, this overview will cover many of the major areas that are used by event professionals. We will look at the work that you do in your team and how it benefits the users of this area in Amicus. We will cover the following areas:

  • Sync between Amicus Online (Civi CRM) and Amicus CRM
  • Booking contacts
  • Mailing contacts for an event
Amicus Events - PILOT new Thu 1 Dec 2016   13:00 Finished

This is a pilot run of the Amicus Events course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

Amicus Familiarisation Session new Thu 3 Aug 2017   15:00 CANCELLED

This session includes:

  • An introduction to Amicus, why we're changing systems and the journey so far
  • A demo of the system
  • What's happening in the next few months
  • Opportunity to ask any questions
Amicus Finance new Wed 8 Feb 2017   13:00 Finished

This course will give you detailed knowledge and hands-on experience for:

  • Gift aid declarations
  • Day book procedure and creating batches
  • Destination and source codes
  • Adding pledges, payment files, online batches and gift aid claims
  • Recording gifts in kind and Canadian tax receipts
Amicus - Finance for migrated Colleges Fri 15 Sep 2017   09:00 Finished

This course will go through the Amicus finance processes, covering:

  • Gift aid declarations
  • Day book procedure and creating batches
  • Destination and source codes
  • Adding pledges, payment files, online batches and gift aid claims
  • Recording direct debits and standing orders
  • Recording gifts in kind and Canadian tax receipts
Amicus Finance overview Wed 18 Sep 2019   11:30 Finished

For users unfamiliar with the Finance module in Amicus, this overview will cover many of the major areas that are used by gift services professionals. We will look at the work that you do in your team and how it benefits the users of this area in Amicus. We will cover the following areas:

  • Batch
  • Pledges
  • Gifts in Kind
  • Destination codes
Amicus for Database Team new Fri 17 Feb 2017   11:00 Finished

This course is designed to give you the additional Amicus knowledge required to complete tasks actioned by the Database team. It will cover:

  • How to update a deceased record
  • How to merge records
  • How to update gender changes
  • How to add and update sticky notes

There will be time allocated at the end of the course for you to practice what you have learnt in the Amicus Basics course and apply it to Database Team tasks.

Amicus for Database Team - PILOT new Mon 19 Dec 2016   09:30 CANCELLED

This is a pilot run of the Amicus for Database Team course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

Amicus for Fundraisers and PIA - PILOT new Tue 13 Dec 2016   09:30 Finished

This is a pilot run of the Amicus for Fundraisers and PIA course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

Amicus for Fundraisers and Prospect Information Team new Thu 23 Feb 2017   09:30 Finished

Following completion of the Amicus Basics course, this session will give you detailed knowledge of:

  • Information held at prospect level
  • How to create and edit the solicitation workflow stages
  • What good looks like for contact reports
  • How to access and create contact reports from your phone or tablet
  • Wealth ratings and prospect research tools
Amicus - For new starters Thu 17 Oct 2019   15:00 Finished

This course covers the foundation knowledge required to get you started using Amicus. The following topics are covered in the course:

  • An overview of Amicus and it's uses
  • How to log in and navigate
  • Viewing contact and prospect records
  • How to update biographical details
  • A look at contact preferences
  • How to run reports
Amicus for New Users new Thu 9 Mar 2017   10:00 Finished

This course is designed to get started in using Amicus. It will cover:

  • An overview of the functional areas in the system
  • Navigation and searching for records
  • How to update contact records
  • How to create Actions and Interactions
  • Adding reports to your dashboard

Have you struggled with any fundraising aspect of Amicus? Do you have any burning questions you have not found the answer to? Attend this interactive session with Katie Green and Anabela Ali to talk about all things fundraising related in Amicus. Come along with any questions or challenges you have faced! Snacks will be available.

Amicus Fundraising overview new Mon 29 Jul 2019   10:00 Finished

For users unfamiliar with the Fundraising module in Amicus, this overview will cover many of the major areas that are used by development professionals. We will look at the work that you do in your team and how it benefits the users of this area in Amicus. We will cover the following areas:

  • Contact Reports
  • Solicitation Cycles
  • Ratings
  • Legacies
  • Shared Prospects
  • Prospects and assigning fundraisers
Amicus - Gift acknowledgement Tue 12 Sep 2017   11:00 Finished

This course covers the system steps and process for processing gift acknowledgements within Amicus.

Amicus Hackathon - Viewing gifts in Amicus new Tue 23 Oct 2018   11:30 Finished

Welcome to the first Amicus Hackathon where we will aim to specify the changes we want to see to enable us to view donor giving information in an easier and more accurate way.

In this interactive session we will divide into cross functional groups. Each group will generate ideas of what data is required and how it should be viewable. We will then share proposals and agree on a specification to take forward for future development.

Amicus Hints and Tips webinar - refresh new Wed 24 Oct 2018   15:30 Finished

This webinar is aimed at the user who hasn't used Amicus in while, and needs a quick refresh on how to find records and navigate around Amicus.

Learn how to export the data you need from Amicus. Using Amicus Reporting Services you will be able to view and run a number of pre built reports created for the institutions that use Amicus. You will also use Amicus Reporting Services to export data you have selected using a saved Yellow Box Search.

Amicus - Interactions: Writing letters and emails Tue 10 Oct 2017   15:30 Finished

This course covers the system steps to adding and recording correspondence with individuals in Amicus:

  • Writing a letter through Amicus
  • Writing an email through Amicus
  • Recording correspondence from individuals within Amicus
Amicus Mailing Module - how create mass mailings new Tue 23 Oct 2018   14:30 Finished

Learn how to use the mailing module to create mass mailings. We will use Amicus CRM to create the mailing and Amicus Reporting Services to export the data.

Amicus - Managing alumni groups, boards and committees Wed 25 Oct 2017   11:00 Finished

This course covers the system steps involved in creating and maintaining:

  • Alumni groups
  • Boards
  • Committees
Amicus - Merging and de-duping records Thu 14 Sep 2017   13:00 POSTPONED

This course covers the system steps and process required when de-duping and merging records within Amicus.

Amicus New User Interface new Fri 27 Jul 2018   15:30 Finished

Learn about the new user interface for Amicus in this short presentation

Amicus New User Interface - Classroom new Fri 27 Jul 2018   10:00 Finished

Learn about the new user interface for Amicus in this short presentation

Amicus online - Adding a contact report Self-taught Booking not required

This online course will take you through adding a contact report in Amicus:

  • Adding an action
  • Adding a contact report
  • Editing a contact report
Amicus online - Adding education Self-taught Booking not required

This online course will take you through adding education in Amicus:

  • Locating education data tab
  • Adding education
  • Updating education
Amicus online - Adding interests Self-taught Booking not required

This online course will take you through adding interests in Amicus:

  • Decision point: Add to a contact record or prospect record?
  • Adding an interest to a contact record
  • Adding an interest to a prospect record
  • Updating interests
Amicus online - Create a limited info record Self-taught Booking not required

This online course will take you through adding a limited info record in Amicus:

  • Decision: when to add a limited information record?
  • Adding a limited information record
  • Updating a limited information record
Amicus online - How to get a standard report Self-taught Booking not required

This online course will take you through the steps to find a standard report in Amicus:

  • What reports are available as a standard report?
  • Locating reports
  • Downloading reports
Amicus online - Logging in and navigation Self-taught Booking not required

This online course takes you through the first steps of logging in to Amicus. It covers:

  • How to log in
  • Accessing help online
  • Customising your screen
  • Navigation from the main screen
  • Modules and ribbon bars
  • List view, table view, map view
  • Setting up favourites
  • Dashboards
Amicus online - Updating contact preferences Self-taught Booking not required

This online course will take you through updating contact preferences in Amicus:

  • Locating contact preferences data tab
  • Updating contact preferences
  • Data protection considerations
Amicus online - Viewing a contact record Self-taught Booking not required

This online course will take you through viewing a contact record in Amicus:

  • Searching for a contact record
  • Data tabs and what information is available
  • Navigating around the contact record
  • How to customise and filter columns within data tabs
Amicus online - Viewing a prospect record Self-taught Booking not required

This online course will take you through viewing a prospect record in Amicus:

  • Searching for a prospect record
  • Data tabs and what information is available
  • Navigating around the prospect record
  • How to customise and filter columns within data tabs
  • How to search and view contact reports
  • How to find giving information
  • Quick guide to the solicitation cycle screens
Amicus Overview new Wed 17 May 2017   14:00 Finished

This course gives you a high level overview of the Amicus system with some hands-on experience for the following:

  • How to log in and log out
  • How to personalise your dashboard
  • How to view reports
Amicus Overview - PILOT new Mon 16 Jan 2017   14:00 Finished

This is a pilot run of the Amicus Overview course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

This course covers the prospect management functionality within Amicus:

  • Identifying a prospect in Amicus
  • Wealth ratings in Amicus
  • Due diligence data in Amicus

The Prospect Information & Analysis team will give you an overview on key prospect fields and where to find them, they will also be on hand to answer any questions regarding prospect information in Amicus. Do you have any questions around CUDAR's wealth ratings? Do you want to know more about all things fundraising related in Amicus?

If so, come along to this interactive session with members of the Prospect Information and Analysis team who will be happy to answer any questions around this area of Amicus.

Submit any questions you have to amicussupport@admin.cam.ac.uk mentioning this session in the subject line.

Amicus Reports overview new Tue 19 Nov 2019   10:00   [More dates...] [Places]

For users unfamiliar with the reports area in Amicus, this give you a quick overview of how reports are used in Amicus. We will look at the work that you do in your team and how it goes towards generating valuable reports used by all users of Amicus We will cover the following areas:

  • Amicus Reporting Services
  • Dashboard
  • The report button within Amicus

1 other event...

Date Availability
Mon 18 Nov 2019 10:00 CANCELLED
Amicus Roadmap new Wed 24 Oct 2018   11:30 Finished

Please join Sam Grimley to find out what's coming up in the Amicus Development Programme. In this session we will showcase the developments we are working on over the next nine months, we'll share other developments that have been requested but not scheduled yet, and answer any questions you have about these or how to request further changes.

Amicus - Solicitation cycles Tue 26 Sep 2017   10:00 Finished

This course covers the system steps involved in creating solicitation cycles. The course gives you hands on experience of adding details for:

  • Setting up a solicitation cycle
  • Adding a purpose
  • Adding a fundraiser
  • Adding a strategy
  • Requesting due diligence
Amicus - Standard Reports new Fri 15 Mar 2019   10:00 Finished

Find out what standard reports are available to Colleges and where to find them in this short session.

  • Learn how to customise your dashboard
  • access the new report launched by the College Relations team
Amicus - Stewardship Fri 29 Sep 2017   14:00 Finished

This course covers the system steps required to record stewardship details in Amicus.

Amicus Stewardship - PILOT new Wed 18 Jan 2017   09:30 Finished

This is a pilot run of the Amicus Stewardship course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

Amicus - Team Overviews new Unscheduled Not bookable

This is an interactive overview session led by teams, showcasing how they are using Amicus and where you can view information that may be useful to you in your role.

If you wish to know more about how other teams use Amicus, use the Register interest box on the left hand side and please state in the Special Requirements section which team you would like an overview with.

Amicus Train the Trainer new Thu 15 Sep 2016   10:00 Finished

This course is for development and alumni relations staff who are delivering Amicus training to their functional areas as part of the system rollout. This workshop is interactive and will cover:

  • how the Amicus training sessions will be structured
  • familiarisation of the training materials that will be used
  • some practical training on how to lead an IT training session
Amicus - Updating biographical information Wed 18 Oct 2017   10:30 Finished

This course covers the system steps to add or edit biographical data in Amicus:

  • Adding and editing addresses
  • Adding and editing email and phone numbers
  • Updating primary contact details
  • Adding and editing other biographical information

This course covers the system steps required for updating deceased or gone-away information:

  • Updating a record with deceased information
  • Updating a record with gone-away information
Amicus Volunteers new Mon 20 Feb 2017   09:30 Finished

Following completion of the Amicus Basics course, this session will give you detailed knowledge of:

  • Creating volunteers and opportunities
  • Assigning volunteers to an opportunity and document checks
  • Creating a board or committee
  • Withdrawing or deactivating a volunteer
  • Coding a speaker
  • Creating an alumni group, updating alumni group records and the governance process
Amicus Volunteers overview new Mon 21 Oct 2019   10:00 Finished

For users unfamiliar with the Volunteer module in Amicus, this overview will cover many of the major areas that are used by volunteer professionals. We will look at the work that you do in your team and how it benefits the users of this area in Amicus. We will cover the following areas:

  • Activity
  • Opportunities
  • Creating a Volunteer
Amicus Volunteers - PILOT new Tue 17 Jan 2017   09:30 Finished

This is a pilot run of the Amicus Volunteers course. Attendance will be by invitation only. For enquiries about this course, please contact Sam Grimley, Will Dixon or Sue Bourne.

Amicus webinar - Contact Reports new Thu 14 Mar 2019   10:00 Finished

Learn why its important to record Contact Reports in Amicus. You will learn to find the correct contact, create an Action, then create a contact report which can then be linked to a solicitation cycle.

Amicus webinar - how to use Office Addins new Fri 26 Oct 2018   15:00 Finished

Add-ins are components which you can add to your Microsoft Office applications in order to provide extra features and functionality. There are three add-ins for Microsoft Office (Word, Outlook and Excel), which you will need to install if you want to be able to use features such as creating letter templates, logging documents and emails back into Amicus and using the Select From Excel found in the Yellow Box Search option

Amicus webinar - Standard Reports new Fri 15 Mar 2019   11:30 Finished

Find out what standard reports are available to Colleges and where to find them in this short session.

  • Learn how to customise your dashboard
  • access the new report launched by the College Relations team
Amicus - Yellow box searching and reporting Wed 18 Oct 2017   11:30 Finished

This course covers the yellow box search functionality within Amicus:

  • Creating simple data searches using yellow box searches
  • Saving a search
  • Transferring search data to a report
  • Reporting rules and best practice
Amicus Yellow Box Searching for new starters Fri 21 Jun 2019   15:00 Finished

Yellow Box Searching is 'advanced searching' in Amicus. You can use it to find specific selections of data or contacts from within Amicus. Many Amicus users use yellow box search in the first step to creating a mailing or inviting contacts to an event. This session will be an introduction to Yellow Box Searching for anyone who has just gained access to Amicus.

Amicus Yellow Box Searching Workshop Tue 21 May 2019   10:00 Finished

This session is a working session to help you use yellow box searching for your own data requests. We will cover:

  • Creating a search
  • Checking the results
  • Saving the search
An overview of Amicus (online version) Self-taught Booking not required

This overview should take no more than 30 minutes to complete. You can view it as many times as you like, or complete certain sections and come back later.

This overview will showcase some of the benefits and give you a sneak peek of functionality within Amicus.

A short video with sound is included at the beginning of the overview. Headphones or speakers will be required for this part.

We hope you enjoy it.

Data Protection for Development and Alumni Relations Self-taught Booking not required

This course should take around 30 minutes to complete. It contains a short assessment at the end. You will need to correctly answer 7 out of 8 questions in order to pass. A pass score is required to gain access to Amicus.

The course covers the basics of the UK Data Protection Act required by fundraising and alumni relations staff across Collegiate Cambridge.

There is no sound in this course.

Effective Meetings new Wed 26 Apr 2017   12:00 Finished

The Effective Meetings course is ideal for anyone who participates and/or leads meetings on a regular basis. The course covers:

  • Understanding different types of meetings i.e. purpose and implication
  • Understanding things that can typically go wrong in meetings
  • Techniques for managing meetings and ways to apply chairing skills
  • Tips on how to keep a meeting on track
  • The four F's (focus, friendship, facilitation and feedback) and applying them
  • Harnessing different personality styles to best achieve outcomes
  • Managing upwards in meetings
  • Individual action plan to apply the learning
Facilitation Skills new Thu 27 Apr 2017   09:30 Finished

The Facilitation Skills workshop is ideal for anyone leading work to deliver significant change to current working practices and/or with a need to harness business decisions from a diverse working group. The full day workshop includes:

  • Understanding the role of the facilitator and when to use facilitation
  • Understanding the different approaches to facilitation
  • Awareness of key attitudes and behaviours needed to facilitate effectively
  • Reviewing and practising the basic skills needed to facilitate effectively
  • Understanding the importance of team dynamics in facilitation
  • Becoming familiar with the key tools and techniques that can be used in facilitation
Get up and running on Amicus new Mon 11 Mar 2019   09:30 Finished

This is session has been created for those in Development and Alumni Relations who haven't had a chance to attend the Amicus new starter training. This session will include time for people to complete the prerequisite online training needed to create an Amicus user account.

Introduction to Amicus for new College starters Tue 22 Oct 2019   10:00 Finished

This course covers the following:

  • How to log into Amicus
  • How to navigate around the system and useful shortcuts
  • How to view alumni and donor details
  • How to add a contact report
  • How to view a shared prospect group and associated reports

You will have access to Amicus throughout training with plenty of opportunity to follow along in the system and complete some exercises.

Master Time and Focus new Tue 26 Nov 2019   11:00 [Places]

In this 1 hour session learn;

  • Establish a method that works for you to enhance focus for the most important work (Deep Work)
  • Reduce distraction and prioritise more effectively
  • Establish one daily Protective Pause, to relieve stress, reduce self criticism and strengthen resilience - mini mindfulness
  • Create the space to recognise your achievements each day - increase self awareness and confidence

The Benefits:

  • Protect yourself from distraction to enhance focus
  • Plan effectively to spend more time on Deep Work (the stuff that matters) and less time on Shallow Work (overwhelming admin)
  • Protect time for higher cognitive tasks - the challenging stuff
  • Create valuable perspective to respond more effectively

Enhance focus, reduce stress and strengthen resilience. All techniques proven by science.

Raiser's Edge: Introduction - Essentials 1 Tue 6 Sep 2016   10:00 Finished

This session will be an introduction to Raiser's Edge, you will be able to search for records, add an individual and pick up key terminology used at CUDAR in relation to Raiser's Edge.

Raiser's Edge: Query and Export - Essentials 2 Fri 22 Jul 2016   10:00 Finished

This session will explain how to use the Query and Export module within Raiser's Edge. Queries and Exports are an important tool that can be used in many processes throughout Raiser's Edge.

Refresh me - for Amicus College users new Wed 13 Mar 2019   10:30 Finished

Has it been a while since you last logged into Amicus? Need a quick refresher? This course will cover the following

  • How to find contacts
  • Using datatabs to find useful information
  • Adding contact reports to shared prospects
  • Which reports are available to use
Resilience Workshop new Thu 21 Sep 2017   09:30 Finished

This Workshop is designed to prepare and equip staff with the skills to boost resilience, enhancing the ability to cope and respond positively to a variety of challenging situations presented at work and at home.

  • To explain the relationship between resilience, stress and pressure
  • To help spot stress symptoms in yourself and your colleagues
  • To identify barriers to resilience and causes of stress (work & home)
  • To highlight the resources available to boost your own resilience to equip you for a range of challenging situations
  • To measure and explore own resilience levels and coping styles using the outputs of the i-resilience tool
  • To expand upon and practice a range of coping skills covering the areas of Mind, Body and Spirit
  • To prepare a personal action plan to increase your own resilience
Resilience Workshop for Managers (Part 1 of 2) new Tue 6 Jun 2017   13:00 Finished
  • To explain the relationship between resilience, stress and pressure
  • To help spot stress symptoms in yourself and your direct reports
  • To identify barriers to resilience and causes of stress (work & home)
  • To support you in addressing barriers to resilience in your staff and providing them with appropriate support, at the same time, enhancing their performance and that of your team
  • To explore how your management style may impact on the resilience of your team
  • To prepare an action plan to enhance the resilience of your team
Resilience Workshop for Managers (Part 2 of 2) new Wed 14 Jun 2017   13:00 Finished
  • To highlight the resources available to boost your own resilience to equip you for a range of challenging situations
  • To measure and explore own resilience levels and coping styles using the outputs of the i-resilience tool
  • To expand upon and practice a range of coping skills covering the areas of Mind, Body and Spirit
  • To prepare a personal action plan to increase your own resilience
Solicitation Cycle Work Plans - drop in session new Mon 17 Jun 2019   15:30 Finished

Q&A sessions with fundraising staff on new work plan procedure:

  • How to add and update solicitation cycles
  • How to tag solicitation cycles to work plan
  • Overview of work plan process and timeline
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