All PPD Personal and Professional Development courses
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PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching - GROW Model: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching is an essential tool for managers and other professionals to use to help individuals to unlock their full potential and enhance their performance. You will be introduced to the technique of coaching and focus on the development of a range of skills that may be used to coach others effectively. This course is highly participative and will include the opportunity to practice your coaching skills.
| Date | Availability | |
|---|---|---|
| Tue 18 Jun 2024 | 09:30 | [Full] |
At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.
Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.
This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.
"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.
The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.
If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.
The procedure through which employers can check an individual’s right to work in the UK will change from 6 April 2022. This short course will provide staff with practical guidance on how to check right to work under the new procedures.
Access the recording of the Conducting Right to Work Checks webinar.
We all have challenging conversations from time to time that we dread. Wishing it would go away rarely works. Having a clear strategy can make all the difference. This workshop is designed to give you the skills and confidence to have a meaningful, productive conversation at work.
This 90 minute scenario-based training, incorporating forum theatre, aims to entertain and inform. You will be watching a live work based conversation and have the opportunity to give feedback and interact with the ‘characters’ to understand and develop a positive outcome. By the end of this webinar you will have a better understanding of how a difficult conversation can go wrong and how to put it right.
We will explore how the best intentions can sometimes go wrong. We will help you build a solid technique to get it right.
The main session is for 90 minutes, followed by optional time for further discussion and Q&A with the trainer.
Great team work and individual working relationships are what we all want, but things don’t always run smoothly. We may find ourselves disagreeing with someone over work or behaviours. We may want to tell them how we feel but don’t quite know how to go about it. Sometimes we decide not to have the conversation at all, which can lead to a small problem escalating in to something bigger, more persistent and harder to resolve.
Having honest and open conversations is not always easy and can sometimes lead to a misunderstanding, bad feelings and resentment. On this workshop, using forum theatre with a scenario acted out, we will explore what can go wrong and how to put right. With your interactions, we will help you develop techniques for a constructive conversation that helps to build long-lasting effective relationships and to build trust within the team.
This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.
All staff using personal data in some way in their role are encouraged to complete this online course as part of their induction and thereafter once every two years, but the precise expectations about who should complete it (and how often) in different areas of the University should be set by Heads of Department (and equivalents). While this online course primarily is aimed at staff, it is also suitable for students needing or wishing to complete basic data protection training.
The content of this course reflects the provisions of current data protection law in the UK.
Managing conflict in the workplace can be difficult, time consuming and can potentially have a negative impact on you and your team. This course will help you to understand some of the reasons why these situations arise, and identify strategies for managing these situations effectively.