The Art of Negotiation and Influence Prerequisites
A one day master class in communication from two external trainers who have previously been employed as hostage negotiators and detectives in the Metropolitan Police Force. Participants will gain a practical insight into how professional communicators communicate, and how it can be applied in everyday life.
At the end of the session participants will:
- Know how to persuade and influence effectively
- Understand how to have greater impact when communicating
- Have practiced the fundamental tools of professional communicators
Topics:
- Levels of communication
- Trust
- Stages of active listening
- Non-judgemental language
- Achieving win/win
- Building rapport
- Dos and don’ts
All postgraduate and postdoctoral researchers
Number of sessions: 1
# | Date | Time | Venue | Trainer | |
---|---|---|---|---|---|
1 | Tue 6 Dec 2016 09:00 - 17:00 | 09:00 - 17:00 | Department of Applied Mathematics and Theoretical Physics, Meeting Room 4, AL.08 | map | Richard Mullender |
To be able to recognise and use communication consciously and effectively.
Workshop combining short lectures, discussion, and participant exercises.
- Richard Mullender, Former Lead Trainer at the National Crisis & Hostage Negotiation Unit in Scotland Yard
- In an environment of world-leading research, how good you are at conversing with people can be the skill that makes the biggest difference
- The ability to present yourself and gain support from others can make you stand out from the crowd
- This course will give you the edge in getting the most out of the conversations you have, and is an opportunity not to be missed
One full day session
Termly
Booking / availability