Facilitation Skills for Continuous Improvement PrerequisitesNew
Wed 26 Feb 2020
Description
This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.
Target audience
- All current Cambridge University members (departments and colleges)
- Further details regarding eligibility criteria are available
Prerequisites
Must have completed "Introduction to Lean in HE - Making Improvements in the Workplace course.
Sessions
Number of sessions: 1
| # | Date | Time | Venue | Trainer | |
|---|---|---|---|---|---|
| 1 | Wed 26 Feb 2020 12:30 - 16:30 | 12:30 - 16:30 | Greenwich House, Jaffna Room | map | Linda Spinks |
Objectives
- To refresh your knowledge of Lean Tools and Techniques
- To develop your knowledge of the workshop facilitation process
- To challenge your knowledge of selecting the right tool or approach
- To develop your knowledge of using an A3 Improvement Charter to support your planning
- To provide tips for increasing your confidence when facilitating workshops
- To know how to react when workshops don't go to plan
- To develop your understanding of how to capture workshop outputs and develop next steps
Format
- Classroom based with group work
Duration
One four-hour session
Related courses
- Analysing Business Processes: Where Do I Start?
- Introduction to Lean in HE: Making Improvements in the Workplace
- Lean Practitioner Course (LCS 1b)
Theme
Continuous Improvement
Booking / availability