The Art of Negotiation and Influence

Prerequisites

A one day master class in communication from two external trainers who have previously been employed as hostage negotiators and detectives in the Metropolitan Police Force. Participants will gain a practical insight into how professional communicators communicate, and how it can be applied in everyday life.

At the end of the session participants will:

• Know how to persuade and influence effectively
• Understand how to have greater impact when communicating
• Have practiced the fundamental tools of professional communicators

Topics:

• Levels of communication
• Trust
• Stages of active listening
• Non-judgemental language
• Achieving win/win
• Building rapport
• Dos and don’ts

All postgraduate and postdoctoral researchers

Number of sessions: 1

To be able to recognise and use communication consciously and effectively.

Workshop combining short lectures, discussion, and participant exercises.

• Richard Mullender, Former Lead Trainer at the National Crisis & Hostage Negotiation Unit in Scotland Yard

• In an environment of world-leading research, how good you are at conversing with people can be the skill that makes the biggest difference
• The ability to present yourself and gain support from others can make you stand out from the crowd
• This course will give you the edge in getting the most out of the conversations you have, and is an opportunity not to be missed

One full day session

Termly